Patient Care Technician

LifeStance Health•Louisville, KY

8d•Onsite

About The Position

The Patient Care Technician provides direct care to patients undergoing Transcranial Magnetic Stimulation (TMS) services. The position offers the opportunity to provide patient care using a breakthrough treatment modality for depression. The technician will be trained to administer in-office therapeutic treatments under the direction of a physician. Primary responsibilities include administering and managing clinical services, regularly interacting with patients, and completing additional office administrative tasks when time allows. The position is located at 2550 Eastpoint Parkway, Suite 210, Louisville, KY 40223. Compensation starts at $21.00 per hour, with potential quarterly bonuses or incentives. LifeStance Health describes its values as belonging, empathy, courage, and teamwork. It is an equal opportunity employer committed to diversity and inclusion and provides reasonable accommodations for applicants and employees with disabilities.

Requirements

Two or more years of related experience in a healthcare setting.
BLS and CPR certification.
Proficiency in Microsoft Office and exposure to data management software.
Experience operating a medical or mechanical device.
Strong communication skills and attention to detail.
Must be legally authorized to work in the United States.
Demonstrated awareness, inclusivity, sensitivity, and humility, and experience working with people from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture.

Nice To Haves

Certified Medical Assistant certification is preferred.

Responsibilities

Follow standard assessment protocols for procedures.
Take responsibility and accountability for individual patient-care judgments and actions.
Perform procedures according to established standards.
Maintain competency in TMS.
Document patient responses related to the procedure provided.
Attend treatment care conferences to assist with discussion and planning of patient care.
Provide for patients’ care, welfare, safety, and security.
Participate in and follow scheduling guidelines, taking center staffing needs into account to ensure high-quality patient care.
Assist with the development and interpretation of departmental and institutional policies and procedures.
Provide services with respect for human dignity and uniqueness, without regard to social or economic status, personal attributes, or the nature of health problems.
Use an ethical framework when making decisions for or acting on behalf of patients.
Complete additional office administrative tasks when time allows.