Patient Care Technician (Psychiatric 7am-7:30pmshift)

Signet Health Corporation•Town of Mount Pleasant, NY

14d

About The Position

Signet Health is hiring responsible and experienced Patient Care Technicians to assist patients with personal hygiene, grooming, appointments, and activities; address particular issues or needs; and provide appropriate emotional support. The role includes monitoring vital signs, temperature, and patient condition; assisting nursing staff with basic treatments; and ensuring rooms have adequate patient-care supplies. Patient Care Technicians are an important part of patient care and interact with patients daily. The position is based at the Behavioral Health Center on Westchester Medical Center’s Valhalla campus. Shifts are 12 hours: 7:00 a.m.–7:30 p.m. or 11:00 a.m.–11:30 p.m. Starting pay is $20.25 per hour. The Behavioral Health Center has provided psychiatric services since 1929 and offers inpatient, outpatient, community, and emergency care for adults, children, and adolescents. It is part of WMCHealth, a healthcare system headquartered in Valhalla, New York, with 1,700 beds, 10 hospitals on eight campuses, and more than 12,000 employees.

Requirements

High school degree or equivalent required.
Ability to direct patient activities, work under potentially stressful conditions, and handle individuals and critical situations effectively.
Ability to establish and maintain effective working relationships with a diverse population.
Ability to work independently.
Sufficient physical ability and perceptive acuity to perform patient-care functions.
Successful completion of required departmental and in-service training.
Ability to communicate effectively verbally and in writing, follow oral and written instructions, and read and understand English.

Nice To Haves

Associate degree from an accredited college or university in a health and/or human services field.
NYS Certified Nursing Assistant, Medical Assistant, and/or Patient Care Technician certificate.
At least two years of direct patient-care experience.
Previous patient-care experience in a behavioral-health or hospital setting.

Responsibilities

Understand and adhere to Westchester Medical Center Behavioral Health Center performance standards, policies, and behaviors.
Integrate patients’ rights into work practices.
Use current infection-control methods.
Participate in performance-improvement initiatives.
Use appropriate decision-making steps, including recognizing and prioritizing patient-care and unit-based issues.
Collaborate and communicate with the treatment team.
Complete competency requirements and attend mandatory in-services and staff meetings as required or requested.
Follow policies and procedures, including those covering dress code, conduct, customer service, attendance, and submission of an annual physical.
Maintain documentation, including shift summaries, significant incident reports, and room-check documentation.
De-escalate and intervene in crisis situations as appropriate, and provide one-to-one patient supervision when ordered by medical staff.
Enter treatment data accurately and promptly into the designated clinical application.
Comply promptly, honestly, and effectively with corporate and management reporting requirements, including DMARS, clinical, quality, HR, and finance reporting.
Read, understand, and comply with Signet policies and procedures.
Perform other assigned duties.
Assist patients with personal hygiene, grooming, appointments, and activities; address their needs and provide emotional support.
Monitor vital signs, temperature, and patient condition; assist nursing staff with basic treatments; and ensure rooms have adequate patient-care supplies.