Patient Care Technician

Allina Health • Minneapolis, MN

8d • $23 - $31 • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. Its mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. The organization emphasizes whole-person care, employee well-being, and career development.

Under the direct supervision of a Registered Nurse or Physician, the Patient Care Technician provides basic direct and indirect patient care. The role includes observing, collecting, and documenting patient health information; assisting with activities of daily living and mobility; responding to call lights; and performing clerical and patient-flow tasks. The position is in the Medical Surgical Intensive Care Unit and is scheduled for a 0.8 FTE day/evening shift with a combination of 8- and 12-hour shifts, 32 hours per week, and every-third-weekend rotation.

The role requires following established procedures and documentation workflows, promptly reporting changes in patient status, supporting safe patient care and transfers, and contributing to quality improvement. The position may also involve handling hazardous waste in accordance with facility procedures.

Requirements

• Meet one of the following age requirements: be at least 18 years old, or be 17 years old with a high school diploma or GED.
• Meet one of the following patient-care preparation requirements: complete one semester of clinical rotations with an accredited nursing program; successfully complete a Certified Nursing Assistant (CNA) program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient care experience.
• Meet at least one BLS requirement: current certification from the American Heart Association, current certification from the American Red Cross, or Allina in-house BLS training within 30 days of hire.

Responsibilities

• Observe, collect, and document patient health status data and measurements according to policies and procedures.
• Promptly report observations or health-status data outside normal limits, or significant changes, to the RN.
• Assist patients with activities of daily living, including toileting, bathing, dressing, and eating, under RN direction.
• Perform assigned personal care and interventions, including grooming, hygiene, comfort, and skin-integrity support.
• Assist with patient ambulation, transfers, positioning, and range of motion according to activity orders and patient needs.
• Answer call lights promptly for assigned and other patients.
• Assist patients, family members, and visitors with wayfinding; assist with patient movement, transfers, and rooming as needed.
• Complete admission, discharge, and transfer functions according to system workflow.
• Distribute and set up water, snacks, and patient trays, and assist patients as needed.
• Perform clerical duties, assist with patient registration, process physician orders, and clarify, communicate, prioritize, and transcribe written orders through the Electronic Medical Record workflow.
• Document relevant patient information and care accurately and thoroughly, including information needed for billing.
• Transport medication from the unit tube system to a secure location in accordance with facility standards.
• Order, validate, and store supplies and patient education materials as needed.
• Print Release of Information packets for discharge to nursing homes or other facilities as needed.
• Review and explain authorization forms and obtain patient signatures when applicable.
• Schedule procedures and appointments as needed.
• Promote a safe environment for patients, visitors, and employees; use proper equipment and body mechanics to prevent injury during transfers, lifts, and transports.
• Report environmental risks and equipment malfunctions to a supervisor, and use equipment according to applicable policies, procedures, and manufacturer directions.
• Participate in quality improvement activities to evaluate and improve patient care.
• Handle hazardous waste as needed, including identifying, segregating, and disposing of it; maintaining container integrity; and knowing emergency response procedures for spills, fires, and evacuations.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits
• PTO/time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed