Patient Care Technician

MyMichigan Health•Midland, MI

About The Position

The Patient Care Technician (PCT) works under the supervision of a Registered Nurse to perform and assist with individual activities of daily living and certain patient-care treatments, following established policies, procedures, and guidelines. The role includes prioritizing and organizing assigned patient care under a nurse’s direction, documenting treatments and pertinent observations, reporting completed tasks, and maintaining a clean, safe, and orderly unit. The position supports nursing and Medical Center goals, policies, and standards; follows procedures during emergencies; helps provide a safe and secure patient environment; and demonstrates professionalism and courtesy. The position requires a high school diploma or GED, relevant PCT/CNA/EMT/LPN or other accepted medical-assistant credentials or qualifying nursing education, and specified certifications within stated timeframes.

Requirements

  • High school diploma or GED.
  • Must hold an internal MidMichigan Health Patient Care Technician certification, a current State of Michigan CNA registry document, Michigan EMT certification and licensure, an accredited Licensed Practical Nurse program completion and Michigan licensure, or successful completion of one semester of clinical education in an accredited Registered Nurse program.
  • Accepted medical assistant credentials include Registered Medical Assistant (RMA) through American Medical Technologists (AMT), Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), or an equivalent credential such as Certified Clinical Medical Assistant (CCMA).
  • Current PCTs with expired CNA or EMT certification, or a lapsed LPN license, may be offered an opportunity to achieve internal MidMichigan Health Patient Care Technician certification.
  • BLS: Basic Life Support within 3 months of hire or transfer.
  • TEAM ADVANCED: Techniques for Effective Aggression Management within 6 months of hire or transfer; employees in this position on or before 12/31/2023 have 24 months to complete it.
  • Reading, writing, mathematical, and computer skills normally acquired through high school completion or equivalent.
  • Interpersonal skills to communicate successfully with individuals and groups and convey ideas clearly and understandably.
  • Competency in Microsoft Windows; further learning opportunities may be required.
  • Knowledge of medical terminology.
  • Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
  • Able to move freely about the facility with or without an assistive device and perform the job functions described.
  • Able to wear personal protective equipment, including latex materials or an appropriate substitute if required.
  • Overall vision, hearing, and dexterity are required, with or without assistive devices.
  • Must follow required bloodborne pathogen and TB testing requirements.
  • Physical demand level is medium: occasionally lift or carry 21–50 lbs.; frequently handle 20 lbs. and/or walk, stand, or operate arm/leg controls; constantly handle 10 lbs.

Responsibilities

  • Under the direction of the nurse, prioritize and organize care for assigned patients and perform basic nurse’s aide skills as outlined in orientation, competencies, policies, and procedures.
  • Document treatments and pertinent observations in the patient’s chart and report completed tasks to the team.
  • Maintain a clean, safe, and orderly unit.
  • Support the mission, goals, policies, and standards of nursing and implement Medical Center and unit policies and work rules.
  • Follow established procedures in Medical Center emergency situations.
  • Provide and help ensure a safe and secure environment for patients.
  • Demonstrate professionalism and courtesy and provide excellent customer service.
  • Perform other duties as assigned.
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