Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role supports patient- and family-centered care by respecting each individual’s uniqueness and addressing patients’ physiological, emotional, and social needs. The PCT communicates and collaborates with the interprofessional team, patients, families, and designated care partners, and helps maintain a safe patient-care environment and efficient unit operations.

The position may include collaborating with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters. Under the direction of a distant provider, the PCT may help conduct a clinical examination using required peripheral devices, video-conferencing equipment, and software. The PCT may also be assigned as a virtual safety associate based on campus needs.

This is an onsite night-shift position at Lehigh Valley Hospital–Cedar Crest in the MICU/SICU. The schedule is Sunday through Saturday, 36 hours per week, 1900–0730, with rotating weekends and holidays.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient-care needs, and the role of the patient care technician on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and ability to apply that knowledge to patients daily.
• Knowledge of risks faced by patients in a healthcare environment and ability to take steps to reduce those risks.
• Ability to convey respect and collaborate with patients, families, and designated care partners.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs using appropriate communication behaviors.
• Ability to use partnership-oriented language and engage patients and families in their health and healthcare.
• AHA Basic Life Support (BLS) certification upon hire.
• Ability to meet physical demands, including lifting and carrying 40–50 pounds; pushing or pulling patients on beds or stretchers; assisting with lateral transfers; frequent to continuous standing and walking; and, as role-specific, kneeling, bending, squatting, and performing CPR.
• LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient-care activities under the direction of licensed clinical team members.
• Promote and maintain a safe patient-care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and respond promptly to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Facilitate clinical examinations for telehealth encounters under a distant provider’s direction, using required peripheral devices, video-conferencing equipment, and software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED