PCT-HVC Heart Failure NE10 - FT Days

Yale New Haven Health•Bridgeport, CT

About The Position

At Bridgeport Hospital, the Patient Care Technician supports coordinated, patient-centered medical care as a member of the patient’s care team. Under the supervision of the Nurse Manager and direction of the Registered Nurse, the technician performs direct and indirect patient-care activities that support comprehensive care. The role is guided by YNHHS values and professional behavior standards, including patient-centered care, respect, compassion, integrity, and accountability. Patient and family-centered care includes participation, dignity and respect, information sharing, and collaboration, along with service excellence for patients, families, physicians, staff, and support personnel. The technician assists with gathering and reporting information for patient assessment, planning, and evaluation; performs selected technical duties and treatments; supports safe and efficient care; and communicates with patients, families, and staff. The position may cover the Business Associate desk when needed, rotates or relocates to meet patient-care needs, and handles medication deliveries from the pneumatic tube system by promptly bringing them to an appropriate licensed practitioner.

Requirements

High school diploma or GED.
CNA credential, EMT, other clinical experience in a healthcare setting, or equivalent educational background. Examples include at least one semester of nursing clinical rotations, completion of a nursing fundamentals skills laboratory, graduation from a Medical Assistant program, completion of a phlebotomy technician program, or similar healthcare-related training or experience.
Either two years of relevant direct patient-care experience as dictated by placement, or the qualifying education described in the posting.
Successfully complete Patient Care Associate Competency Based Training and Practicum, as well as unit-specific competencies, including age-specific competencies.
Obtain Basic Life Support (BLS) training before employment or within one month of hire, and maintain BLS throughout employment.
Successfully complete orientation and demonstrate positive initiatives with patients and staff.
Speak and write English proficiently.
Regularly sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Also stand and walk.
Occasionally lift and/or move up to 25 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Under RN direction, perform selected tasks and activities to obtain and report information that assists with patient assessment, planning, and evaluation; report identified deviations to the RN.
Obtain and record vital signs as ordered or delegated by the RN.
Perform technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
Ensure patients are accurately identified according to established policies and procedures, including use of ID bands and barcode scanning for lab draws.
Assist in patient care while considering the safety of relevant patient populations.
Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, with sensitivity to cultural and individual diversity.
Communicate and interact professionally with patients, families, and staff.
Cover the Business Associate desk in the absence of the Business Associate, under the direction of the Nurse Manager or designee.
Participate in receiving patient bedside reports at the beginning of each shift and as needed throughout the shift.
Demonstrate accountability and responsibility in daily performance.
Relocate and rotate to meet patient-care needs.
Under the direction of an MD, PA, APRN, or RN, perform non-therapeutic functions, including removing medication from the pneumatic tube system and immediately delivering it to the appropriate licensed practitioner.