Patient Care Technician

Beth Israel Lahey Health

About The Position

The Patient Care Technician collaborates with a nursing team to provide quality patient care. This role is intended for someone enrolled in a university Co-op program who is seeking additional hands-on experience. The position reports to a registered nurse, and a Nurse Leader oversees training, evaluation, and competencies for the department. The technician provides basic supportive care and treatments related to patients’ activities of daily living, develops competencies delegated by a registered nurse (including sterile dressing changes), collaborates with nursing staff on patient care plans, and promptly reports patient activity to the registered nurse. Employees must be competent to provide care to neonatal patients from birth to 6 months, young adults aged 16–30, middle-aged patients aged 30–60, and elderly patients aged 60 and older. This is a physical role involving standing and/or moving around for most of the shift. It requires medium physical effort, including exerting up to 50 pounds occasionally and/or up to 20 pounds frequently. The organization requires all staff to be vaccinated against influenza as a condition of employment.

Requirements

  • 0–1 years of related work experience.
  • Enrollment in a university Co-op program.
  • Basic familiarity with computers and the ability to navigate web-based applications at a basic level.
  • Ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision.
  • Ability to address routine, somewhat repetitive problems by following clear directions and procedures and identifying opportunities for process improvement.
  • Ability to follow general instructions and procedures; work is monitored by a supervisor or manager.
  • Ability to read and write in English to understand basic safety instructions, take direction, communicate effectively with patients, families, and medical center staff, and respond to basic questions.
  • Ability to understand spoken English to follow basic safety instructions, take direction, and communicate in basic English with patients, families, and medical center staff in response to routine questions.
  • Basic knowledge of fundamental concepts, practices, and procedures, with the ability to use them in routine situations; specialized knowledge is not required.
  • Ability to interact respectfully with employees, professional staff, and external contacts to offer ideas, identify issues, obtain information, or deliver services.
  • Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
  • Competence to provide care to neonatal patients (birth to 6 months), young adults (16–30 years), middle-aged patients (30–60 years), and elderly patients (60 years and older).
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently, and to stand and/or move around for most of the shift.
  • Must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Provide basic supportive care to patients, including specific treatments and procedures related to activities of daily living.
  • Develop and maintain competencies delegated by a registered nurse, including sterile dressing changes.
  • Collaborate with nursing staff to determine patient care plans.
  • Report all patient activity to the registered nurse in a timely manner.
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