Patient Care Technician

MyMichigan Health•Gladwin Township, MI
•Onsite

About The Position

The Patient Care Technician works under the supervision of a Registered Nurse to assist with patients’ activities of daily living and perform certain patient-care treatments under the nurse’s direction, following established policies, procedures, and guidelines. The role includes organizing and providing basic nursing aide care, documenting treatments and observations, reporting completed tasks to the care team, and maintaining a clean, safe, and orderly unit. The technician supports nursing and hospital policies, follows procedures during emergencies, helps provide a safe and secure environment, and delivers professional, courteous customer service. Additional duties may be assigned. Employees must demonstrate competency in Microsoft Windows and may be required to participate in further learning opportunities. Effective July 1, 2026, new employees may need to float between West Branch and Gladwin.

Requirements

  • High school diploma or GED.
  • Knowledge of reading, writing, mathematics, and computer skills normally acquired through completion of high school or equivalent.
  • Interpersonal skills to communicate successfully with individuals and groups and explain ideas and concepts clearly to people at all levels.
  • BLS (Basic Life Support) certification from AHA within one month of hire or transfer.
  • Must hold an internal MyMichigan Health Patient Care Technician certification, or meet an accepted qualification: current Michigan CNA registry document; EMT certification culminating in Michigan licensure; completion of an accredited LPN program culminating in Michigan licensure; successful completion of one semester of clinical education in an accredited RN program; or an accepted Medical Assistant credential (RMA through AMT, CMA through AAMA, or equivalent such as CCMA). Current PCTs with expired CNA or EMT certification, or a lapsed LPN license, may be offered an opportunity to achieve the internal MyMichigan Health PCT certification.
  • Fingerprinting credential required.
  • Techniques for Effective Aggression Management (TEAM Advanced) certification within six months of hire or transfer; employees in this position on or before December 31, 2023, have 24 months to complete it.
  • Complete mandatory annual tuberculosis testing and annual OSHA training according to the Exposure Control Plan.
  • Ability to wear required personal protective equipment, including latex materials or an appropriate substitute if required.
  • Ability to move about the facility with or without an assistive device and perform the job’s functions; adequate vision and hearing with or without assistive devices.
  • Ability to sit, stand, or walk for long periods and make frequent postural changes such as stooping, kneeling, or crouching.
  • Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
  • Dexterity for handling, reaching, grasping, fingering, and feeling, potentially on a repetitive basis.
  • Meet the physical demand level of Medium: occasionally lift or carry 21–50 pounds; frequently handle 20 pounds and/or walk, stand, or push/pull with arm or leg controls; and constantly handle 10 pounds.

Responsibilities

  • Under the direction of the nurse, prioritize and organize care for assigned patients and perform basic nursing aide skills in accordance with orientation, competencies, policies, and procedures.
  • Document treatments and pertinent observations in the patient chart and report completed tasks to the team.
  • Maintain a clean, safe, and orderly unit.
  • Support the mission, goals, policies, and standards of nursing, and recognize, support, and implement hospital and unit policies and work rules.
  • Follow procedures in hospital emergency situations.
  • Provide and help ensure a safe and secure environment for patients.
  • Demonstrate professionalism and courtesy and provide excellent customer service.
  • Perform miscellaneous duties as assigned.
  • Demonstrate competency in Microsoft Windows and participate in further learning opportunities when required.
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