Patient Care Technician

Parkview Health • Fort Wayne, IN

8d

About The Position

The Patient Care Technician (PCT) works under the direction of a licensed nurse and respects each patient’s human dignity while delivering high-quality care and support services tailored to assigned patients’ needs. The PCT promotes a safe, therapeutic environment, assists with activities of daily living, observes and reports changes in patient condition, and supports the behavioral health treatment team. The role provides patient care and service excellence in accordance with Parkview Health Standards of Behavior.

At Parkview Behavioral Health, PCTs support patients experiencing mental health crises and help them take steps toward recovery and wellness. The position offers hands-on experience in an acute behavioral health setting, opportunities to develop therapeutic communication and patient engagement skills, and exposure to de-escalation and crisis intervention strategies. PCTs work as part of a multidisciplinary team and help create a supportive environment that encourages healing and recovery.

Requirements

• High school diploma or GED. Candidates at least 17 years old who do not yet have a current diploma or GED must be actively working toward one and receive it within two years of hire.
• Obtain CPR certification within 60 days of hire.
• Demonstrate working knowledge of general computer skills and applications.
• Demonstrate the ability to multitask and work independently using critical thinking skills.
• Ability to lift 50 pounds.

Nice To Haves

• CNA, EMT, or Paramedic certification.
• At least one year of experience working in a patient care setting; preferred but not required.

Responsibilities

• Deliver high-quality patient care and support services tailored to assigned patients’ needs under the direction of a licensed nurse.
• Promote a safe, therapeutic, and supportive environment.
• Assist patients with activities of daily living.
• Observe and report changes in patient condition.
• Support the behavioral health treatment team.
• Provide direct support to patients during challenging and vulnerable times.
• Use therapeutic communication and patient engagement to support patients.
• Contribute to a multidisciplinary approach to whole-person care.
• Adhere to Parkview Health Standards of Behavior.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED