Patient Care Technician - PCT - Dialysis

Fresenius Medical Care•Omak, WA
•$18 - $29

About The Position

The Patient Care Technician (PCT) works as part of the dialysis health care team to provide safe and effective home dialysis therapy and patient training under the direct supervision of a licensed nurse. The role follows organization policies, procedures, and training, as well as applicable state and federal regulations. The PCT assists with home dialysis equipment setup and maintenance of a safe, clean home therapy environment, and supports the organization's Quality Enhancement Program and continuous quality improvement activities. The position supports home hemodialysis (HHD) and peritoneal dialysis (PD) patients through training reinforcement, treatment preparation and monitoring, equipment troubleshooting, documentation, specimen handling, and patient and care-partner support. It also includes clinic operations and clerical duties, supply management, scheduling, patient registration, and participation in audits and staff development activities. All duties are performed under the direct supervision of the Home Therapies registered nurse and within applicable laws and policies. The work includes desk and computer tasks, direct patient interaction, and travel between assigned facilities and community locations; regional, business unit, or corporate meeting travel may also be required. The healthcare facility environment has controlled air temperature and moderate noise, with possible exposure to infectious or contagious diseases and materials. Direct patient care involves frequent and prolonged standing, bending, and heavy lifting or moving of patients, as well as frequently lifting solutions up to 30 pounds and occasionally up to 40 pounds. Equipment or coworkers may assist with heavier items.

Requirements

  • High school diploma or GED.
  • Valid PCT national certification or state-specific certification as defined by CMS, along with applicable state licensure, education, and training.
  • Successful completion of the organization's dialysis training program is required for continued employment.
  • Successful completion of CPR certification is required for continued employment.
  • Demonstrated commitment to organizational culture, values, and customer service standards.
  • Attendance and active participation in applicable preceptor training programs.
  • Attend Fresenius and publicly offered skill-based training as assigned by Clinical Management.
  • Ability to meet the physical demands of the role, including frequent and prolonged standing, bending, and lifting; frequent lifting of solutions up to 30 pounds and occasional lifting up to 40 pounds.
  • Employees must take the Ishihara Color Blindness test as a condition of employment; failure does not preclude employment, and reasonable accommodations may be considered.

Nice To Haves

  • Bachelor's degree.
  • At least five years of patient care experience in a hospital setting or related facility.

Responsibilities

  • Reinforce home hemodialysis and peritoneal dialysis training and education as permitted by law and under nurse supervision.
  • Welcome patients; obtain vital signs and weights; and gather information for clinic visit intake.
  • Communicate and collaborate with patients, care partners, nurses, providers, and other team members.
  • Obtain and review treatment records, identify missing or abnormal information, and report it to the Home Therapies registered nurse.
  • Assist with reconciliation of home treatment, medication, and oral nutritional supplement information.
  • Assist Home Therapies registered nurses with home visits and provide home support where applicable and permissible.
  • Prepare supplies for prescribed laboratory testing and specimens for shipment; assist with transplant-related specimen tracking and reinforce transplant education.
  • Complete and document opening and closing chores; disinfect machines and other equipment; and prepare and stock exam, training, and treatment rooms.
  • Manage supplies to maximize use and minimize waste; assist patients and care partners with supply ordering and inventory management; and maintain logs and tracking.
  • Schedule appointments and contact patients or caregivers with appointment information and reminders.
  • Support patient registration and use of connected health.
  • Participate in medical records, infection control, and other audit processes, and help prepare and maintain patient charts and admission documentation.
  • Perform clerical duties such as answering phones, faxing, email, and contacting provider offices.
  • For home hemodialysis, set up, tear down, program, test, and disinfect machines; troubleshoot equipment and connectivity; and prepare equipment and supplies for treatment.
  • For home hemodialysis, evaluate access as directed, initiate treatment, monitor and document patient status and machine data, perform safety checks, report changes, provide permitted interventions, obtain and document vital signs, and ensure access hemostasis.
  • Assist with quarterly, semi-annual, and annual water and dialysate testing as directed.
  • For peritoneal dialysis, troubleshoot cyclers, modems, and connectivity; perform prescribed phlebotomy when qualified; set up cyclers and prepare and warm solutions; assist with exit site care; and help track equipment.
  • Participate in recruitment, clinical orientation, ongoing staff training, competency evaluations, and audits as applicable.
  • Collaborate with clinical management, education coordinators, nurses, and interdisciplinary team members on training, quality standards, environmental integrity, patient and staff safety, and continuous quality improvement.
  • Support the development, scheduling, and implementation of staff education and home therapies awareness programs.
  • Incorporate organizational business policies, procedures, systems, and ethical business practices into training.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Parental leave
  • Potential performance-based bonuses, depending on company and individual performance
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