Patient Care Technician

Hazelden Betty Ford Foundation•Rancho Mirage, CA

About The Position

The Patient Care Technician assists clients and staff with team needs throughout the facility and supports the treatment process in accordance with organizational guidelines, philosophies, policies, and procedures. The role involves reviewing patient and client activities and recovery progress, reporting observations to appropriate staff, and helping patients and clients throughout their care from admission through discharge. Depending on site needs, the technician may support medication monitoring, accompany residents to appointments and other activities, manage money-restriction programs, assist with toxicology screenings, and support vocational goals. The position also helps maintain facility safety and provides clerical support to the treatment team, medication services, patient scheduling, and the unit office or technology station. The Hazelden Betty Ford Foundation is a nonprofit addiction recovery organization with more than 1,600 employees and 17 treatment sites. Its work spans prevention, education, research, advocacy, and treatment, using evidence-based practices to support people affected by addiction. The organization describes its work as mission-driven and emphasizes a culture where employees contribute ideas and perform to their greatest ability.

Requirements

  • High school diploma or equivalent.
  • Current CPR certification, or obtain certification within 30 days; certification must be from the American Red Cross or American Heart Association.
  • Current driver's license in good standing.
  • No major motor vehicle violations within the past 3 years, as required by insurance.
  • No capital violations within the last 5 years, as required by insurance.
  • Favorable Driver's Health Screen.
  • Minimum of 2 years free from chemical dependency.
  • Satisfactorily pass a state/license-specific background check.

Nice To Haves

  • Current self-administration of Medication Certification, or obtain it within 60 days (HSP and CC only). If obtained after hire, it must be completed before engaging in medication administration or observed self-administration, as applicable to the site.
  • Bachelor's degree.
  • Previous experience working in the addiction treatment industry.
  • Experience with Microsoft Office and Outlook.
  • At least 2 years' experience understanding the Twelve Step Process/Program.

Responsibilities

  • Assist clients and staff with team needs throughout the facility.
  • Assist with the treatment process in accordance with organizational guidelines, philosophies, policies, and procedures.
  • Review patient/client activities and recovery activities, and communicate observations to appropriate staff.
  • Assist patients/clients from admission through discharge as a member of the treatment team.
  • As required by the site, assist the medical department with monitoring and maintaining patient/client medications.
  • Ensure the site/building complies with safety regulations, including fire and guest/visitor expectations where applicable.
  • Provide clerical support to the treatment team and medication services, support patient scheduling, and manage the unit office/tech station.
  • As required by the site, accompany residents/patients/clients to appointments, meetings, grocery stores, and other scheduled activities.
  • Manage money-restriction programs according to organizational guidelines, as required by the site.
  • Assist with toxicology screenings, as required by the site.
  • Support resident/patient/client vocational goals.

Benefits

  • Competitive health, dental, and vision plans.
  • Retirement savings plan with employer match.
  • Paid time off.
  • Tuition reimbursement.
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