Patient Care Technician

LifeStance Health•Louisville, KY
•Onsite

About The Position

The Patient Care Technician provides direct care to patients undergoing Transcranial Magnetic Stimulation (TMS) services. The role offers the opportunity to provide patient care using a breakthrough treatment modality for depression. The technician will be trained to administer in-office therapeutic treatments under the direction of a physician. Primary responsibilities include administering and managing clinical services, interacting regularly with patients, and completing additional office administrative tasks when time allows.

Requirements

  • Two or more years of related experience within a healthcare setting.
  • BLS and CPR certification.
  • Proficiency in Microsoft Office and exposure to data management software.
  • Experience operating a medical or mechanical device.
  • Strong communication skills.
  • Attention to detail.
  • Legal authorization to work in the United States.
  • Demonstrated awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other aspects of culture.

Nice To Haves

  • Certified Medical Assistant certification preferred.

Responsibilities

  • Follow standard assessment protocols for procedures.
  • Assume responsibility and accountability for individual patient care judgments and actions.
  • Perform procedures according to established standards.
  • Maintain competency in TMS.
  • Document patient responses specific to the procedure provided.
  • Attend treatment care conferences to assist with discussion and planning of patient care.
  • Provide for the care, welfare, safety, and security of patients.
  • Participate in and follow scheduling guidelines, taking staffing needs into account to support high-quality patient care.
  • Assist with the development and interpretation of departmental and institutional policies and procedures.
  • Provide services with respect for human dignity and uniqueness, without restriction based on social or economic status, personal attributes, or the nature of health problems.
  • Use an ethical framework when making decisions for or acting on behalf of patients.
  • Complete additional office administrative tasks when time allows.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • AD&D insurance
  • Short- and long-term disability insurance
  • Life insurance
  • 401(k) retirement savings with employer match
  • Paid parental leave
  • Paid time off
  • Holiday pay
  • Employee Assistance Program
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