Patient Care Technician

MyMichigan Health•Midland, MI

About The Position

The Patient Care Technician (PCT) works under the supervision of a Registered Nurse to perform or assist with patients’ activities of daily living and certain patient-care treatments, following established policies, procedures, and guidelines. The position requires travel among MyMichigan Health subsidiaries. Casual employees have no regularly scheduled hours and must fulfill minimum time commitments while they hold the position. If needed, those commitments are at least 48 hours per month, including 24 weekend hours, and 24 hours worked on holidays annually.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) certification through AHA within 3 months of hire or transfer.
  • Must hold an internal MyMichigan Health Patient Care Technician certification, or a current Michigan CNA registry document, or Michigan EMT certification and licensure, or completion of an accredited LPN program and Michigan licensure, or successful completion of one semester of clinical education in an accredited registered nurse program.
  • Medical Assistant credentials are accepted if they are Registered Medical Assistant (RMA) through AMT, Certified Medical Assistant (CMA) through AAMA, or an equivalent credential such as CCMA.
  • Current PCTs with expired CNA or EMT certification, or a lapsed LPN license, may be offered an opportunity to achieve the internal MyMichigan Health Patient Care Technician certification.
  • TEAM ADVANCED (Techniques for Effective Aggression Management) certification within 6 months of hire or transfer; employees in the position on or before 12/31/2023 have 24 months to complete it.
  • Fingerprinting is required for PCTs working in the behavioral health unit.
  • Recipient Rights training is required for PCTs working in the behavioral health unit, within 30 days of hire or transfer into the position.
  • Knowledge of reading, writing, math, computer skills, and medical terminology.
  • Interpersonal skills to communicate successfully with individuals and groups and convey ideas and concepts clearly to people at all levels.
  • Demonstrated competency in Microsoft Windows; further learning opportunities may be required.
  • Ability to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
  • Ability to move freely about the facility with or without an assistive device and perform the job’s functions.
  • Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
  • Physical demand level is medium: occasionally lift or carry 21–50 lbs.; frequently handle 20 lbs. and walk, stand, or push/pull arm or leg controls; constantly handle 10 lbs.

Responsibilities

  • Under the direction of the nurse, prioritize and organize care for assigned patients and perform basic nurse’s aide skills as outlined in orientation, competencies, policies, and procedures.
  • Document treatments and pertinent observations in the patient’s chart and report completed tasks to the team.
  • Maintain a clean, safe, and orderly unit.
  • Support the mission, goals, policies, and standards of nursing, and recognize, support, and implement medical center and unit policies and work rules.
  • Provide for the age-specific needs of the population served according to department standards and policies and procedures.
  • Follow procedures during medical center emergency situations.
  • Provide and ensure a safe and secure environment for patients.
  • Demonstrate professionalism and courtesy and provide excellent customer service.
  • Perform other duties as assigned.
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