About The Position

The Certified Patient Care Technician (PCT) provides delegated patient care under the direction of a Registered Nurse and/or Licensed Therapist. The role involves delivering safe, efficient, compassionate care; documenting patient-related tasks; and following applicable policies and procedures. The PCT works as part of an interdisciplinary team, responds to patient and family needs, and supports continuity of care in an acute medicine setting.

Requirements

  • Hold one of the following certifications: Certified Medical Assistant (MA) from the American Association of Medical Assistants; Certified Nurse Assistant (CNA) from the Louisiana State Department of Health; Certified Patient Care Technician/Assistant (CPCT/A) from the National Health Careers Association; or Certified Patient Care Technician (PCT) from the National Health Careers Association.
  • American Heart Association BLS certification.
  • Non-Violent Crisis Prevention certification (CPI or NCI-CPI) from the Crisis Prevention Institute.

Responsibilities

  • Perform assigned priority technical procedures and maintain a safe environment for patients.
  • Provide basic life support (CPR), activities of daily living, restorative care, intake and output calculations, lifting, ambulating, transferring, positioning, weights, equipment use, vital signs, phlebotomy, dressing changes, and EKGs.
  • Prepare patient rooms, document in the electronic medical record, clean unit equipment, order medical and office supplies, and perform other tasks as needed.
  • Prioritize tasks and patient care activities according to acuity, resource availability, patient preferences or requests, and departmental needs.
  • Report abnormal patient findings and situations to an RN or other licensed healthcare provider, and take action to correct unsafe conditions.
  • Explain the rationale for actions or decisions based on logic, experience, intuition, and established policies or procedures.
  • Collaborate with interdisciplinary team members to identify ways to improve patient care.
  • Seek supervision or assistance when unable to perform effectively or safely and independently.
  • Initiate or maintain job-specific interventions to ensure continuity of safe and effective patient care.
  • Delegate tasks to other team members to accomplish direct patient care or support activities.
  • Ask for clarification when concerned about the appropriateness of a task delegated by an RN or licensed healthcare provider.
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