Patient Care Technician

Schuylkill•Pottsville, PA
•Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is committed to patient- and family-centered care and values each individual while addressing patients’ physiological, emotional, and social needs. The PCT may collaborate with clinical departments and designated staff at a patient’s site to facilitate telehealth encounters between patients and providers. The position is onsite at Lehigh Valley Hospital–Schuylkill, on the 6 North department, with a 0.9 FTE full-time day schedule from 7 a.m. to 7 p.m.

Requirements

  • High school diploma or GED.
  • Knowledge of medical terminology, patient care needs, and the PCT’s role on the interprofessional team.
  • Ability to complete delegated tasks within the scope of the role.
  • Knowledge of personal care and hygiene and the ability to apply that knowledge to patients’ daily needs.
  • Knowledge of risks patients face in a health care environment and ability to take steps to reduce those risks.
  • Ability to convey respect and collaborate with each patient, family, or designated care partner.
  • Knowledge of people from diverse backgrounds and ability to convey respect and connect effectively.
  • Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs through appropriate communication behaviors.
  • Basic Life Support (BLS) certification from the American Heart Association upon hire.
  • Ability to lift and carry 40–50 pounds, including assisting with patient movement and transfers.
  • Frequent to continuous standing and walking.
  • May need to kneel, bend, squat, and perform CPR, depending on role-specific activities.
  • LVHN colleagues must successfully complete LVHN’s inexperienced technical partner course.

Responsibilities

  • Communicate with and support the interprofessional team, patients, families, and designated care partners.
  • Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
  • Promote and maintain a safe patient care environment.
  • Help maintain supplies and equipment to support efficient unit operations.
  • Conduct assigned patient rounds, anticipate patient needs, and promptly respond to patient call lights or pages.
  • May serve as a virtual safety associate based on campus needs.
  • When required, facilitate clinical examinations under the direction of a distant provider, using required peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter.
  • Use partnership-oriented communication to engage patients and families in their health and health care.
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