Patient Care Technician (Empowered Excellence Champion) - Neuro Unit - HBG

UPMC•Harrisburg, PA

7h•Onsite

About The Position

The PCT Empowered Excellence Program aims to develop highly skilled Patient Care Technicians through advanced training, mentorship, and intentional skill building, empowering them to enhance team performance, strengthen patient safety, and deliver exceptional quality care. This program places Patient Care Technicians directly into a designated nursing unit while also integrating them into a centralized PCT team. This dual-placement model strengthens onboarding, builds clinical versatility, and enhances patient care by allowing participants to develop deep familiarity with their home unit while gaining additional experience and networking through centralized support. Opportunities are available across several specialties, including neurology, cardiac care, orthopedics, and medical-surgical units, providing a structured pathway for skill development and professional growth. Nursing Support roles require working rotating shifts, including daytime, evening, overnight, weekend, and holiday shifts, with the possibility of a mix of 8-hour and 12-hour shifts. All hired candidates are required to complete a mandatory training course, with full attendance expected for the entire duration. In this role, the Patient Care Technician acts as a mentor, peer resource, and model of clinical excellence, supporting onboarding and competency validation, and partnering with nursing leadership in safety, quality, and patient-experience initiatives.

Requirements

Successful completion of UPMC patient care technician class
Knowledge of body mechanics and transfer techniques
Ability to effectively communicate both orally and in writing
High school diploma or equivalent
2 years of healthcare experience, OR 1 year of experience plus completion of at least one clinical rotation as part of a nursing or PT/OT/PA program or related health care training, OR 1 year of experience and completion of a bachelor’s degree in a health sciences field
Annual completion of a professional contribution to be determined after hire
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
Act 34

Nice To Haves

Certified Nursing Assistant (CNA) preferred

Responsibilities

Act as a mentor, peer resource and model of clinical excellence at all times
Model safe patient-handling and evidence‑based practices
Support onboarding and competency validation
Partner with nursing leadership in safety, quality, and patient‑experience initiatives
Attend scheduled trainings and meetings
Maintain a strong attendance and professionalism
Provide routine patient care and support the department services in accordance with established policies and procedures
Ensure the highest degree of quality patient care can be maintained at all times, as directed by nurses and/or physicians
Perform ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients, and blood glucose)
Take vital signs
Perform simple dressings
Perform EKGs
Perform bladder scans
Collect all specimen collections