Patient Care Technician

Lehigh Valley Health Network • Allentown, PA

2d • Onsite

About The Position

The Patient Care Technician (PCT) provides designated direct and indirect patient care activities under the direction and supervision of licensed clinical team members. The role is grounded in patient- and family-centered care and supports the physiological, emotional, and social needs of a diverse patient population. The PCT may collaborate with clinical departments and staff at a patient's site to facilitate telehealth encounters between patients and providers.

The position may also involve serving as a virtual safety associate and facilitating clinical exams under the direction of a distant provider. This can include using peripheral devices, video conferencing equipment, and software to support a comprehensive virtual care encounter. The role is onsite at Lehigh Valley Hospital–Cedar Crest, on the night shift, with a schedule of Sunday through Saturday, 7:00 p.m. to 7:30 a.m.

Requirements

• High school diploma or GED.
• Knowledge of medical terminology, patient care needs, and the PCT's role on an interprofessional team.
• Ability to complete delegated tasks within the scope of the role.
• Knowledge of personal care and hygiene and the ability to apply it to patients daily.
• Knowledge of risks faced by patients in a healthcare environment and how to take steps to reduce those risks.
• Ability to convey respect and collaborate with each patient, family, and designated care partner.
• Knowledge of people with diverse backgrounds and ability to convey respect and connect effectively.
• Understanding of effective communication concepts, tools, and techniques, including the ability to transmit, receive, and accurately interpret information and needs.
• Ability to use partnership-oriented language and engage patients and families in their health and health care.
• Basic Life Support (BLS) certification from the American Heart Association upon hire.
• Ability to lift and carry 40–50 pounds; frequent to continuous standing and walking; role-specific activities may include kneeling, bending, squatting, and performing CPR.

Responsibilities

• Communicate with and support the interprofessional team, patients, families, and designated care partners.
• Perform validated and designated direct and indirect patient care activities under the direction of licensed clinical team members.
• Actively promote and maintain a safe patient care environment.
• Help maintain supplies and equipment to support efficient unit operations.
• Conduct patient rounds as assigned, anticipate patient needs, and respond promptly to patient call lights or pages.
• Serve as a virtual safety associate when assigned based on campus needs.
• Under the direction of a distant provider, facilitate clinical exams using required peripheral devices, video conferencing equipment, and software as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED