About The Position

The Patient Care Technician is a member of the health care team who, under the supervision of a registered nurse, supports delivery of a single standard of care for a group of patients. The role supports patients’ hygiene, safety, nutrition, elimination, and comfort needs. The technician also assists with procedures, patient and family support, patient transport, treatment-area preparation and cleaning, and unit-specific tasks and equipment.

Requirements

  • Generally, 0 to 3 years of related experience.
  • High school diploma or successful completion of a GED.
  • Completion of an approved Nursing Assistant Certification program.
  • Certified Nursing Assistant license is required for hires after 08/09/2020; employees hired into the classification before that date are grandfathered in.
  • AHA Basic Life Support (BLS) with at least 6 months of validity.
  • Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively orally and in writing.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Ability to understand and follow instructions.
  • Knowledge and skill in using job-appropriate technology and software applications.
  • Must meet and maintain current unit-specific and organizational skills, competencies, certifications, and licensures required by the nursing area.

Responsibilities

  • Uses a systematic process to provide or modify care and patient/family education.
  • Assists the health care team with simple procedures by preparing supplies and equipment, supporting patients and families, positioning patients, and setting up or removing equipment.
  • Performs generalized patient-care tasks, including taking vital signs, feeding, supporting mobility, managing IV lines and drainage, and providing personal hygiene, bathing, dressing, bed-making, and linen changes.
  • Uses specialized equipment as needed, including spirometers and restraints.
  • Prepares and cleans examination rooms, patient treatment areas, and stretchers between patient use.
  • Transports patients to and from treatment areas as needed.
  • Cleans the assigned clinic area after patient treatment at the end of the day according to departmental procedures.
  • Takes and picks up food orders for patient kitchen evaluation.
  • Assists in fabricating adaptive and assistive equipment, such as washing mitts, wheelchair gloves, safety belts, and straps; keeps the storage closet orderly and stocked.
  • Assists with office duties as needed, including answering phones and taking messages.
  • Follows and performs unit-specific policies and procedures as detailed on the unit-specific competency checklist.
  • Uses job- and unit-specific equipment as required.
  • Demonstrates service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
  • Performs other related job duties as assigned.
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