Patient Care Technician (PCT) - Medical Services

ThedaCare•Neenah, WI
•Onsite

About The Position

Under the supervision of an LPN, RN, or nurse leader, the Patient Care Technician (PCT) performs patient-centered, evidence-based nursing care activities to meet patients’ physical and psychosocial needs. In collaboration with members of the care team, the PCT supports high-quality patient outcomes and contributes to departmental goals by delivering compassionate, safe care and demonstrating a commitment to continuous growth and professional development. This is a part-time role scheduled for 12 hours per week, with variable shifts from 5:30 a.m. to 6:00 p.m. or 5:30 p.m. to 6:00 a.m. The schedule includes holiday and weekend rotation. The position is located at ThedaCare Regional Medical Center in Neenah, Wisconsin, and is not benefit eligible.

Requirements

  • Must be at least 18 years of age, except for positions at Peabody Manor, The Heritage, or Juliette Manor.
  • American Heart Association Healthcare Provider Life Support (BLS) certification.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.
  • Manual dexterity and hand-eye coordination to perform patient care procedures.
  • Ability to work the stated variable shifts and participate in holiday and weekend rotation.

Nice To Haves

  • High school diploma or GED preferred.
  • Previous healthcare experience preferred.

Responsibilities

  • Perform delegated patient care activities using evidence-based practice and competencies specific to the patient population served.
  • Check patients’ vital signs, height, and weight as needed based on patient type.
  • Provide compassionate care, listen to patients’ concerns, and answer questions or concerns.
  • Identify and escalate changes in patient status or patient risks to help prevent a crisis.
  • Collect clinical data and information about patients and report it to the care team.
  • Reposition, transfer, ambulate, and transport patients.
  • Assist patients with basic needs, including hygiene, eating, using the restroom, and dressing.
  • Obtain and report patient intake and output.
  • Perform electrocardiograms (ECGs) as directed.
  • Perform phlebotomy and specimen collection.
  • Provide age-appropriate, culturally specific, and developmentally appropriate care in an environment that promotes patient safety.
  • Maintain professional and therapeutic relationships with patients, families, team members, and providers.
  • Comply with department-specific competencies.

Benefits

  • Lifestyle Engagement resources, including health coaches, relaxation rooms, health-focused apps (Wonder and Ripple), and mental health support.
  • Access and Affordability offerings, including minimal or zero copays, team member cost-sharing premiums, and daycare.
  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
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