Patient Care Technician (PCT) | Med Surg

Avera•Yankton, SD
•Onsite

About The Position

The Patient Care Technician provides routine patient care and support services in accordance with established policies and procedures and as directed by a nurse or physician, helping maintain the highest degree of quality patient care. The role is based at Avera Sacred Heart Hospital and works a day shift from 6:30 a.m. to 7 p.m., with every third weekend and holiday rotation.

Requirements

  • Be able to work the specified hours.
  • Perform essential job functions satisfactorily, including having adequate visual acuity and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
  • High school diploma or GED equivalent is listed as preferred education.
  • Minimum age requirement: 16.
  • Work effectively in a team environment and maintain confidentiality.

Nice To Haves

  • Certified Nurse Aide (CNA) credential.

Responsibilities

  • Provide direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding, and attending to other care needs.
  • Respond promptly to patient call lights and special needs, and ensure patient valuables and personal items are properly handled and accounted for.
  • Greet visitors, answer inquiries, direct or assist people, take and relay messages, handle patient gifts, flowers, and mail, and run errands for department staff.
  • Help patients in and out of wheelchairs; measure intake and output; collect specimens and transport patients as needed.
  • Answer the telephone, operate the paging system, attend the station, and direct traffic during emergencies.
  • Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with the appropriate departments.
  • Make outpatient appointments for patients being discharged.
  • Requisition supplies and equipment, request maintenance and repair services, and prepare related forms.
  • Request services such as chaplaincy, social services, and pastoral care as directed.
  • Perform clerical tasks related to admission, discharge, chart and form preparation, transfer, and death procedures.
  • Manage interdepartmental and patient mail.
  • Maintain orderly patient rooms, change bed linens, and perform routine cleaning tasks.
  • Maintain patient confidentiality and coordinate workflow with team members while complying with applicable safety requirements and standards.

Benefits

  • PTO available from day one for eligible hires.
  • Up to 5% employer matching contribution for retirement.
  • Career development through hands-on training and mentorship.
  • A range of benefits for qualifying part-time and full-time employees, designed to support balanced, healthy lives.
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