About The Position

The Patient Care Technician works on the Delnor Orthopedic Oncology Med Surg Unit and reflects Northwestern Medicine’s mission, vision, and values. Under the supervision of a registered nurse, the technician performs basic patient care activities and complies with organizational policies, procedures, and applicable regulatory and accreditation standards. The schedule is three 12-hour night shifts per week, 7 p.m. to 7:30 a.m., with every other weekend (Friday and Saturday nights) and rotating holidays required. The role also supports unit workflow and communication. In coordination with the charge RN and/or assistant manager, the technician may manage overall unit workflow, validate daily admission, discharge, and census lists, and serve as a liaison between patient care units and other patient-related departments.

Requirements

  • High school diploma or equivalent.
  • Nursing students must have completed one clinical rotation, or candidates must be certified as a Certified Nursing Assistant, Certified Medical Assistant, or Emergency Medical Technician.
  • Current CPR – Basic Life Support certification through the American Heart Association.
  • Ability to demonstrate flexibility, organization, and multitasking.
  • Ability to function under stressful situations.
  • Ability to use critical thinking and prioritize unit work as needs change.

Nice To Haves

  • Phlebotomy experience.
  • Graduate of an accredited Nursing Assistant program or graduate of a phlebotomy course.

Responsibilities

  • Perform basic nursing care activities delegated and supervised by an RN, including monitoring vital signs, measuring blood glucose, and recording intake and output.
  • Assist patients with personal care and activities of daily living, including bathing, grooming, and eating.
  • Report abnormal findings or changes in patients’ physical, mental, or emotional conditions to nursing staff.
  • Help keep patient rooms clean and orderly.
  • Prioritize and complete unit work as the needs of the unit, patients, and staff change.
  • Serve as a liaison between patient care units and other patient-related departments.
  • Answer telephone, intercom, and call lights politely; communicate information to the appropriate staff, family members, or patients.
  • Manage overall unit workflow in coordination with the charge RN and/or assistant manager, as needed.
  • Perform pre-census tasks and validate daily admission, discharge, and census lists, as needed.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • Benefits to support physical, emotional, and financial well-being and protection from unexpected life events
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