About The Position

This multi-functional role requires incumbents to be cross-trained to perform Unit Secretary duties as well as at least one other clinical support job, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, the individual will provide excellent customer service while performing clerical and administrative duties, monitoring and stocking supplies, and maintaining a safe work environment. Additional functions, under the direct supervision of a Registered Nurse, may include data collection related to patient status, performing basic nursing procedures, monitoring and documenting patient responses, performing or assisting with treatments and procedures, and assisting with the maintenance of patient care equipment. At least 20% of the time will be spent in a clinical support role.

Requirements

  • Completion of a nursing assistant, patient care tech, or nursing fundamentals class.
  • No experience required.
  • In lieu of a nursing assistant, PCT, or nursing fundamentals class, 1 year of experience in a comparable role will be accepted.
  • NA

Nice To Haves

  • Cross-trained to perform Unit Secretary duties and at least one other clinical support job (Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant).

Responsibilities

  • Performs effective customer service skills, responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency.
  • Walks visitors to their destination and answers phones/intercoms in a friendly manner.
  • Participates in patient care rounding in collaboration with unit staff, including daily introductions to patients/families using AIDET.
  • Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager.
  • Monitors daily supplies, orders office and special supplies, monitors PAR levels, and maintains/organizes unit supply rooms.
  • Performs general reception and clerical duties at the nurse’s station, responding to patient calls via intercom or in person.
  • Provides administrative and clerical support, including data entry, taking meeting minutes, maintaining bulletin boards, and organizing downtime forms.
  • Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards, including cleaning equipment.
  • Performs duties of a PCT/NST/Certified Nursing Assistant as applicable.
  • Performs other duties as assigned.

Benefits

  • Inspire health.
  • Serve with compassion.
  • Be the difference.
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