Patient Care Technician Specialist - ED - UPMC West Shore

UPMC • Mechanicsburg, PA

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About The Position

UPMC West Shore is hiring a Patient Care Technician - Specialist for its Emergency Department. The role provides routine patient care and supports department services according to established policies and procedures and as directed by a nurse or physician. The position is full-time at 36 hours per week year-round, on a rotating shift, with every third weekend and every other holiday required. Title and starting pay rate may vary based on years of experience.

The specialist assists with patient procedures and activities of daily living, completes medical-record documentation, reports equipment malfunctions, and contributes to universal unit activities. The role requires professional, effective communication with patients, families, colleagues, and other departments; reporting patient-status changes and providing feedback to the RN; and instructing patients and families under the RN’s direction. The specialist must complete the specified patient-care competencies and comply with patient-care, safety, and hospital-information policies.

Requirements

• High school diploma or equivalent.
• Meet one of the following: two years of general healthcare experience with phlebotomy/venipuncture; or one year of that experience plus enrollment in a PT, OT, PA, or RN program or related healthcare training program and completion of at least one clinical rotation; or one year of that experience plus a bachelor’s degree in a health sciences field.
• Complete the Patient Care Technician Specialist class successfully.
• Complete basic information system training successfully.
• Complete an annual professional contribution, to be determined after hire.
• Ability to communicate effectively orally and in writing.
• CPR required based on AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Act 31 Child Abuse Reporting, with renewal.
• Act 33, with renewal.
• Act 34, with renewal.
• Act 73 FBI Clearance, with renewal.

Nice To Haves

• Microcomputer experience.
• Nursing student who has completed one clinical rotation.
• Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
• Advanced Cardiovascular Life Support (ACLS).

Responsibilities

• Provide routine patient care in accordance with established policies and procedures and direction from nurses or physicians.
• Assist with procedures and activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
• Complete medical-record documentation according to established procedures and perform department clerical functions as needed.
• Report equipment malfunctions to the appropriate department and communicate effectively with other departments.
• Respond to call lights and telephones, pass meal trays, and transport patients as part of universal unit activities.
• Provide feedback to the RN about patient care and report changes in patient status.
• Provide instruction to patients and their families under the direction of the RN.
• Perform point-of-care testing, including blood glucose testing; obtain weights, vital signs, and intake and output; apply or reapply telemetry monitors; and support HAC and PSI prevention, including TEDs and SCDs.
• Complete simple dressings; place and remove restraints; perform bladder scans; and collect specimens.
• Perform IV catheter removal, Foley catheter removal and insertion, IV insertion, straight catheterization, phlebotomy/venipuncture, and ticket-to-ride procedures.
• Depending on unit need, perform basic arrhythmia monitoring, complex wound care, 12-lead EKGs, and NG tube clamping and removal.
• Assist with physical, respiratory, and cardiopulmonary therapies.
• Apply and remove patient restraints according to physician or hospital protocol.
• Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
• Receive feedback and direction constructively, identify learning needs, improve knowledge and performance, and participate in self-review as requested.
• Complete assigned work promptly and productively; assume responsibility for assignments and support department projects and quality initiatives.
• Communicate clearly with the healthcare team and maintain respectful, productive working relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED