About The Position

The Patient Care Technician – Senior (PCT-Sr) provides routine patient care and supports Emergency Department services in accordance with established policies and procedures, and as directed by a nurse or physician. The role includes assisting with patient procedures and activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients. The PCT-Sr documents care in the medical record, reports equipment malfunctions, and contributes to unit activities such as responding to call lights and telephones and passing meal trays. The position requires effective, professional communication with patients, families, colleagues, and other departments. The PCT-Sr provides feedback to the RN about patient care, reports changes in patient status, and gives instruction to patients and families under the RN’s direction. The role also includes assigned clinical and clerical duties, adherence to safety and patient-care policies, and participation in department projects and quality initiatives. In addition to standard competencies, the PCT-Sr must achieve and maintain competency in, or perform, at least one advanced skill based on department needs: complex wound care, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, or NG tube clamping and removal. The position is part-time at 24 hours per week year-round, on a 7 p.m.–7 a.m. night shift, with every-other-weekend and every-other-holiday requirements. Title and starting pay may vary based on years of experience.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of general healthcare experience; or 1 year of general healthcare experience plus enrollment in a PT, OT, PA, or RN program or related healthcare training program with at least one clinical rotation completed; or 1 year of general healthcare experience plus a completed bachelor’s degree in a health sciences field.
  • Annual completion of a professional contribution to be determined after hire.
  • Successful completion of the Patient Care Technician Senior class.
  • Successful completion of basic information system training.
  • Ability to communicate effectively orally and in writing.
  • Successful completion of a basic arrhythmia course and annual competency.
  • CPR certification meeting AHA standards, including didactic and skills demonstration components, within 30 days of hire.
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
  • Act 34 clearance.
  • Ability to perform the UPMC nursing core nursing assistant responsibilities and required patient-care competencies; all competencies must be achieved.

Nice To Haves

  • Microcomputer experience.
  • Nursing student who has completed one clinical rotation.
  • Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.
  • Advanced Cardiovascular Life Support (ACLS).

Responsibilities

  • Provide routine patient care and support department services according to established policies and direction from nurses or physicians.
  • Assist with patient procedures and activities of daily living, including bathing, feeding, transporting, toileting, ambulating, turning, and repositioning patients.
  • Perform nursing assistant responsibilities and patient-care competencies, including point-of-care testing such as blood glucose, weights, vital signs, intake and output, telemetry monitor application or reapplication, TEDs/SCDs, simple dressings, restraint placement and removal, 12-lead EKGs, bladder scans, and specimen collection.
  • Achieve and maintain competency in, or perform, at least one advanced skill required by department operational needs: complex wound care, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, or NG tube clamping and removal.
  • Assist with physical, respiratory, and cardiopulmonary therapies.
  • Document in the medical record according to established procedures and complete department clerical functions as needed.
  • Report equipment malfunctions to the appropriate department and communicate effectively with other departments.
  • Respond to call lights and telephones, pass meal trays, and transport patients as part of universal unit activities.
  • Provide feedback to the RN regarding patient care and report changes in patient status.
  • Provide instruction to patients and their families under the direction of the RN.
  • Apply, monitor, and remove patient restraints according to physician direction or hospital protocol.
  • Follow patient-care, hospital-information, and safety policies and procedures, including standard precautions.
  • Maintain professional and respectful working relationships; communicate effectively with the healthcare team and demonstrate accountability and commitment to patients and colleagues.
  • Receive feedback and direction, communicate learning needs, improve knowledge and performance, request help with planning and prioritizing as needed, and participate in self-review when requested.
  • Perform assigned work in a timely and productive manner, support department projects and quality initiatives, and suggest and support departmental changes.
  • Perform other duties as assigned.
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