Patient Care Technician - Resource Pool (Harrisburg Hospital)

UPMC•Harrisburg, PA

1d•Onsite

About The Position

This position provides patient care, assisting with procedures and daily living activities, and supporting physical, respiratory, and cardiopulmonary therapies. The Patient Care Technician (PCT) provides feedback to the Registered Nurse (RN) on patient status and reports any changes. The role involves performing core nursing assistant responsibilities such as blood glucose monitoring, taking vital signs, managing intake and output, collecting specimens, and Foley care. Additionally, PCTs perform at least four of the following tasks: phlebotomy, 12-lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheterization, or IV catheter removal. PCTs are responsible for reporting equipment malfunctions, communicating effectively with other departments, and maintaining professional relationships. They contribute to unit activities like responding to call lights, answering phones, distributing meals, and transporting patients. The role requires constructive reception of feedback, identification of learning needs, and proactive improvement of skills and performance. PCTs may provide patient and family education under RN direction and apply, monitor, and remove patient restraints according to protocol. They must demonstrate clear communication, understanding of cultural diversity, and support for workplace safety. Adherence to all policies, procedures, and safety standards, including standard precautions, is mandatory. PCTs are encouraged to suggest and support departmental changes and quality initiatives, documenting in the medical record and completing clerical functions as needed. Core competencies include ADLs, point of care testing, weights, vital signs, I&O, telemetry monitoring, HAC & PSI indicators, simple dressings, restraint application/removal, bladder scans, specimen collection, and patient transportation. Advanced skills may include phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia interpretation, 12-lead EKG, and NG tube clamping/removal, based on department needs.

Requirements

High school diploma or GED.
Must also have either a) 1 Year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than 1 year of experience, OR c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor’s degree in a health sciences field.
Successful completion of UPMC patient care technician class
Successful completion of eRecord training.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal

Nice To Haves

Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
ACLS preferred

Responsibilities

Provides patient care including assisting with patient procedures and activities of daily living.
Assists with physical, respiratory and cardiopulmonary therapies.
Provides feedback to the RN regarding patient care and reports changes in patient status.
Performs UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care).
Performs at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.
Assures equipment malfunctions are reported to the appropriate department.
Establishes appropriate and effective communication with other departments.
Establishes professional and respectful interpersonal relationships.
Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
Constructively receives feedback and direction.
Identifies and communicates learning needs to the unit director.
Takes action to improve knowledge, skills and performance.
Requests assistance in planning and prioritizing activities as needed.
Participates in self-review as requested by the unit director.
Provides instruction to patients and their families under the direction of the RN.
May apply, monitor and remove patient restraints as per physician or hospital protocol.
Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions.
Cares for patients and self by supporting safety in the workplace.
Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
Strictly adheres to all policies and procedures relative to patient care and hospital related information.
Complies with safety policies and procedures including standard precautions.
Suggests and supports changes within the department.
Assumes responsibility for assignment and views problems as challenges.
Demonstrates awareness of behavior on the efficient functioning of the department.
Supports department based projects and quality initiatives.
Documents in the medical record according to established procedures.
Performs assigned work in a timely and productive manner.
Completes department clerical functions as needed.
Must routinely perform and be fully competent with the UPMC nursing core assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients.) PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, hospital-acquired condition & patient safety indicator.
In addition, performs simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation).
Identifies and communicates learning needs to the unit director or direct leader.
Request's assistance in planning and prioritizing activities as needed.
In addition to the required standard competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, 12-lead EKG, and NG tubes clamping and removal.