Patient Care Technician (PCT) - Northwest Arkansas Ortho

University of Arkansas•Springdale, AR

21h•Onsite

About The Position

The Clinic Patient Care Technician (PCT) is an integral part of our healthcare team, providing essential support and performing non-licensed tasks under the supervision of Registered Nurses. PCTs assist nurses, PAs, physicians, and the Ortho team with clinic procedures, surgery scheduling, and various administrative and clinic duties. This role is crucial in ensuring the seamless delivery of patient care to our Razorback Clinic patients. All new Patient Care Technicians are required to complete 5 weeks of training Monday - Friday 8:00AM - 5:00PM after being hired. Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR). This is a safety sensitive position and subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Requirements

High School Diploma/GED
successful completion of patient care technician course within 3 months of hire.
Must have excellent communication skills
ability to follow oral instructions
basic computer skills
strong work ethics and accountability.
Must be able to lift 100 lbs. to waist height.
Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

Certification as a nursing assistant or military corpsman.
Patient care experience in acute care setting.

Responsibilities

Collects and documents assessment data and provides patient education
Assist with patient physicals and lab draws
Responds to patient questions appropriately and addresses patient concerns.
Interacts with and assists the public in a professional and friendly manner as needed.
Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
Demonstrates positive working relationships with co-workers, management team, and ancillary departments
Follow the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines
Provide medical coverage for UAMS-contracted sporting and racing events
Assist with administrative duties, including insurance verification/authorization and surgery scheduling