Patient Care Technician (PCT)

WellNow • City of Schenectady, NY

112d • Onsite

About The Position

WellNow Urgent Care is dedicated to fostering a work environment that values meaningful contributions and provides ample growth opportunities for its employees. The company offers competitive compensation and a comprehensive benefits package, including extensive continuing education options. With over 150 locations across New York, Illinois, Indiana, Michigan, and Pennsylvania, WellNow is experiencing significant growth, allowing for inter-facility transfers within its service areas. The organization is committed to delivering exceptional patient care by recruiting talented healthcare professionals.

Requirements

• 1+ years’ experience in a Patient Care Tech role or equivalent preferred
• Ability to identify equipment problems and correcting or notifying team leader
• Ability to apply written instructions and standardized work practices
• Ability to establish and maintain effective relationships with staff, patients, and families
• Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner
• Up-to-date on injections, and provide documentation, as per OSHA guidelines
• Ability to complete and maintain CPR certification
• Excellent listening and note-taking skills
• Ability to apply written instructions and standardize work practices
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Demonstrated ability to type at least 45 words per minute
• Strong communication skills, including grammatical, spelling and verbal
• Detail-oriented with proven ability to work effectively under conditions requiring accuracy
• Capable of working well on a team
• Friendly and customer service oriented
• Ability to manage high call volume

Nice To Haves

• EMT Basic certification preferred
• Medical Assistant certification through one of the preferred following programs: Clinical Medical Assistant (CCMA) - National Healthcareer Association, Certified Medical Assistant (CMA) – American Association of Medical Technologists, Registered Medical Assistant (RMA) – American Medical Technologists

Responsibilities

• Responsible for taking patient history and obtaining vital signs
• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
• Perform necessary phlebotomy for collection of laboratory samples, if certified
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
• Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
• Schedule and coordinate necessary records for ancillary care for patients
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
• Maintain confidentiality with all patient information (HIPAA)
• Ensures equipment is in working order
• Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
• Maintains examination rooms and stocks necessary medical supplies
• Performs duties to ensure good patient flow
• Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
• Accompany the provider to the bedside
• Accurately and thoroughly documents the patient’s medical history, physical exam, and procedures
• Completes transcription as requested
• Perform tasks to improve provider efficiency during the course of a shift
• Greet and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk and cleaning responsibilities as assigned
• Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
• Document physical examination findings and procedures as performed by the provider
• Scribes the results of laboratory and radiographic studies as dictated by the provider
• Scribes the correct time of patient care related activities
• Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training.

Benefits

• Competitive salary
• Parental leave
• Continuing education opportunities
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
• 401(k) plan with a company match
• Free urgent care visits for you and your immediate family members
• Scrubs provided
• Opportunities for promotional growth
• Monthly bonus based on your performance and productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED