Patient Care Technician (PCT) | Recovery

Avera•Sioux Falls, SD

2d•Onsite

About The Position

The Patient Care Technician provides routine patient care and support services in accordance with established policies and procedures, and as directed by a nurse or physician, to maintain high-quality patient care. The role supports patients, visitors, and department staff through direct care, clerical tasks, coordination of services, and upkeep of patient rooms. The position is located at Avera McKennan Hospital and has a rotating schedule that includes days, evenings, nights, weekends, and holidays.

Requirements

Must be able to work the specified hours.
Must be able to perform essential job functions satisfactorily, including having visual acuity adequate for position duties and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
Minimum age requirement: 16.
Maintain confidentiality.
Work effectively in a team environment and coordinate workflow with team members.
Comply with applicable safety principles, laws, regulations, and standards.

Nice To Haves

High school diploma or GED equivalent.
Certified Nurse Aide (CNA) license or certification.

Responsibilities

Provide safe, direct patient care, including ambulating, bathing, positioning, entering diet information into the computer system, passing meal trays, feeding patients, and attending to other care needs.
Respond promptly to patient call lights and special needs, and ensure patient valuables and personal items are properly handled and accounted for.
Greet visitors, answer inquiries, direct and assist people, take and relay messages, assist with gifts, flowers, and mail for patients, and run errands for department staff.
Assist patients in and out of wheelchairs, measure intake and output, collect specimens as needed, and transport patients as needed.
Answer the telephone, operate the paging system, and attend the station and direct traffic during emergencies.
Prepare requisitions for diagnostic and therapeutic services as directed and coordinate appointments with respective departments.
Make outpatient appointments for patients who are being discharged.
Requisition supplies and equipment and request maintenance and repair services, preparing related forms.
Request services such as chaplain, social services, and pastoral care as directed.
Perform clerical duties related to admission, discharge, chart and form preparation, transfer, and death procedures.
Manage interdepartmental and patient mail.
Maintain orderly patient rooms, change bed linens, and perform routine cleaning tasks.
Maintain confidentiality and work effectively with team members to coordinate workflow and support a productive, efficient environment.
Follow applicable safety principles, laws, regulations, and standards, including those associated with CMS, The Joint Commission, DHHS, and OSHA.