HT Patient Care Technician- PCT 2- CCHT

Fresenius Medical Care•Franklin, TN
•Hybrid

About The Position

The PCT 2 position functions as part of the dialysis health care team, providing safe and effective home dialysis therapy and training for patients under the direct supervision of a licensed nurse. This role involves assisting with the setup of home dialysis equipment, maintaining a safe and clean working environment, and supporting the organization's commitment to quality improvement and patient satisfaction. All duties are performed in compliance with organizational policies, procedures, and relevant regulations.

Requirements

  • High School diploma or G.E.D. required.
  • Must meet Centers for Medicaid and Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
  • All appropriate state licensure, education, and training (if any) required.
  • Demonstrated commitment to organizational mission, culture, core values, and customer service standards.
  • Previous patient care experience in a hospital setting or a related facility preferred.
  • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

Responsibilities

  • Reinforces home hemodialysis (HHD) and/or peritoneal dialysis (PD) training as permitted by law.
  • Identifies and welcomes patients, obtains vital signs, weights, and gathers information for the Clinic Visit Intake form.
  • Builds and maintains strong communication and collaboration with patients, care partners, the HT RN, and other team members.
  • Obtains treatment records from patients, reviews for completion, and reports missing or abnormal data to the HT RN.
  • Assists with electronic home treatment/medication/oral nutritional supplement reconciliation and reports missing data/orders to the HT RN.
  • May assist HT RNs with home visits.
  • Provides home support as applicable and permissible.
  • Prepares supplies for laboratory testing and prepares specimens for shipping.
  • Assists with tracking and shipping of transplant-related laboratory specimens and reinforces transplant education.
  • Completes opening/closing daily chores and documents as appropriate.
  • Disinfects dialysis machines, chairs, tables, and other equipment between patient visits and routinely.
  • Prepares the exam/training room for home dialysis training, treatment, or other visits.
  • Stocks exam, training, treatment, and storage rooms with supplies.
  • Develops or follows a process for supply management to maximize use and minimize waste.
  • Schedules patient appointments and contacts patients/caregivers regarding dates, times, and reminders.
  • Supports patient registration and use of connected health.
  • Assists patients and care partners with supplies/inventory ordering and management.
  • Maintains logs and tracking.
  • May order and track clinic/office supplies, as directed.
  • Participates in medical records, infection control, and other audit processes as directed.
  • Actively collaborates with others during staff huddles or meetings.
  • Helps collect required documentation for patient admission, prepares and maintains the electronic and/or hard-copy patient chart, as directed.
  • Performs other clerical duties, as assigned (answering phones, faxing, email, provider office contact, etc.).
  • Reinforces HHD training.
  • Sets up, tears down, programs, tests, and disinfects the HHD machine, as directed.
  • Troubleshoots HHD Machinery/tools and connectivity issues.
  • Prepares dialysate for use, as directed.
  • Prepares dialysis supplies for HHD treatment according to standing/provider orders.
  • Evaluates the dialysis access before treatment, documents all findings in the medical record, and reports abnormal findings to the HT RN.
  • Initiates HHD treatment, while monitoring and documenting patient status, vital signs, and machine data in the treatment record.
  • Performs and documents safety checks during treatment at intervals designated by CMS and facility policy.
  • Reports observed significant changes in patient status during treatment to the HT RN, and documents in the medical record.
  • Provides interventions during treatment in response to interdialytic events, and documents in the medical record, as directed and permissible.
  • Obtains pre-treatment termination vitals and documents in the treatment record.
  • Ensures hemostasis of the patient dialysis access is achieved before leaving the treatment area.
  • Collects and documents post-treatment vitals in the treatment record and reports to the HT RN.
  • Assists with quarterly, semi-annual, and annual water and dialysate testing as directed.
  • Reinforces PD training.
  • Troubleshoots PD cycler, modem, and connectivity issues.
  • Performs phlebotomy to obtain prescribed laboratory testing, as directed (must meet state and/or competency requirements to perform).
  • Sets up PD cycler and prepares and warms PD solutions, as directed.
  • Assists with exit site care, as directed.
  • May help with tracking of PD equipment.
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