About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role involves performing basic patient care services and supporting activities within outpatient services. Patient Care Technicians are multi-skilled to provide expanded services under the direct supervision of a licensed clinical professional. The position is also responsible for serving as the main point of contact for patients and families navigating through the pre-admission to post discharge phase in the surgical and procedural areas at Sanford Health.

Requirements

  • High school graduate or general equivalency diploma (GED) preferred, but not required.
  • Minimum of six months’ experience preferred.
  • Experience in a clinic setting preferred.
  • Knowledge of healthcare, anatomy, physiology, medical terminology, and medical equipment/supplies preferred.
  • Certified Nursing Assistant (CNA) preferred.
  • Obtain and subsequently maintain required department specific competencies and certifications.
  • Basic Life Support (BLS) for health care providers required or within the first 60 days of employment.
  • If working in North Dakota (ND) and not a Certified Nursing Assistant, must be registered as a Nursing Assistant (NA) through the North Dakota Department of Health within four months from the date of initial employment.

Nice To Haves

  • High school graduate or general equivalency diploma (GED)
  • Six months of experience
  • Experience in a clinic setting
  • Knowledge of healthcare, anatomy, physiology, medical terminology, and medical equipment/supplies
  • Certified Nursing Assistant (CNA)

Responsibilities

  • Perform basic patient care services and support activities within outpatient services.
  • Serve as the main point of contact for patients and families navigating through the pre-admission to post discharge phase in surgical and procedural areas.
  • Conduct patient care tasks including height, weight, blood pressure, visual acuity, color vision screening, drug screens, and point of care urinalysis.
  • Perform reception and clerical tasks.
  • Utilize appropriate age-related patient care and cultural diversity knowledge for patients from adolescence through geriatrics.
  • Prepare patient treatment areas for use.
  • Prepare and clean medical equipment.
  • Dispose of biomedical waste in accordance with standards and policy.
  • Clean and maintain patient care area(s) or treatment rooms.
  • Monitor stock levels of medical inventory and restock or reorder as needed.
  • Work patient registries and identify opportunities to improve patient care.
  • Function as a resource and professional liaison with internal departments and external agencies to promote optimal care for procedural and surgical patients.
  • Serve as an information relay between staff and families regarding start and end times.
  • Arrange consults with physicians.
  • Help families navigate through the building as indicated.
  • Document clearly, solve problems, and work independently with self-direction.
  • Establish priorities, demonstrate flexibility, and possess strong organizational skills.

Benefits

  • EEO/AA Employer M/F/Disability/Vet
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