Patient Care Technician/Patient Family Liaison- PCT/PFL - Pre-experience Recovery - FT Days
About The Position
The Patient Care Technician (PCT) performs basic patient care services and supports activities within outpatient services. Patient Care Technicians are multi-skilled to provide expanded services under the direct supervision of a licensed clinical professional. Functions as a resource and professional liaison with internal departments and external agencies to promote the primary goal of optimal care to the procedural and surgical patient. Serves as in information relay between staff and families regarding start and end times, arranges consult with physicians, and helps families navigate through the building as indicated. Must be able to work with growth and development needs of unique client populations. Must demonstrate independence, assertiveness and critical thinking when working with patients and co-workers. The procedural liaison has the ability to document clearly, the ability to solve problems and is self motivated. Works independently with self direction. Must be able to establish priorities, have strong flexibility and organizational skills.
Requirements
- High school graduate or general equivalency diploma (GED) preferred, but not required.
- Minimum of six months’ experience preferred.
- Experience in a clinic setting preferred.
- Knowledge of healthcare, anatomy, physiology, medical terminology, and medical equipment/supplies preferred.
- Certified Nursing Assistant (CNA) preferred.
- Obtains and subsequently maintains required department specific competencies and certifications.
- Basic Life Support (BLS) for health care providers required or within the first 60 days of employment.
- If working in North Dakota (ND) and not a Certified Nursing Assistant, must be registered as a Nursing Assistant (NA) through the North Dakota Department of Health within four months from the date of initial employment.
Responsibilities
- Performs basic patient care services and supports activities within outpatient services.
- Functions as a resource and professional liaison with internal departments and external agencies.
- Serves as an information relay between staff and families regarding start and end times.
- Arranges consult with physicians.
- Helps families navigate through the building as indicated.
- Works with growth and development needs of unique client populations.
- Demonstrates independence, assertiveness and critical thinking when working with patients and co-workers.
- Documents clearly.
- Solves problems.
- Works independently with self direction.
- Establishes priorities.
- Maintains strong flexibility and organizational skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
