Patient Care Technician I -Inpatient, 4 East, 32 hours, Evenings

UMass Memorial Health•Worcester, MA

4d•$19 - $27•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities and receives workplace education and training to assist the healthcare team in caring for patients. The role supports patient safety, comfort, communication, and daily care in an inpatient patient-care environment. This is a 32-hour-per-week position scheduled from 3:00 p.m. to 11:30 p.m. on the evening shift. The schedule includes every other weekend and every other holiday. The posted hiring range is $18.92–$26.96 based on a 40-hour workweek; compensation is prorated for reduced schedules and varies based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Basic Life Support certification within 30 days of employment as a condition of employment.
Ability to read, write, and communicate in English clearly and concisely.
Basic computer skills.
Basic medical terminology knowledge.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment and perform the physical demands described for the position, including lifting up to 50 pounds.
Hand dexterity, hearing, and vision sufficient to take direction from a patient or provider, adjust equipment, and observe and describe patient observations.

Responsibilities

Communicate observations and changes in patients’ conditions to the RN in a clear and timely manner, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint-policy standards when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, Point of Care tests, and bladder scans; collect, label, and prepare specimens for transport to the laboratory.
Perform selected unit-specific procedures, including changing telemetry-unit batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing the patient, obtaining equipment and supplies, helping position the patient, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; refill tube-feeding bags as directed; empty and record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform ostomy care for established ostomate patients as directed.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, family members, visitors, and others.
Replenish patient and unit supplies and equipment as needed.
Request assistance from identified resources when additional direction is needed.
Keep current with hospital and unit changes by reviewing communication boards, books, bulletin boards, posted notices, and UMMHC emails.
Comply with departmental policies, procedures, and objectives; attend required meetings, conferences, and seminars; apply quality improvement in daily work; and comply with health and safety regulations.
Contribute to a professional, respectful, tolerant, civil, and accepting environment; maintain regular, reliable, and predictable attendance; and perform other similar duties as required or directed.