Patient Care Technician I
About The Position
Envision Imaging of South Arlington is seeking a full-time Patient Care Technician I to support patient care in an outpatient imaging center. The role focuses on providing an exceptional patient experience, supporting smooth transitions through the center, explaining exam expectations and wait times, and helping patients complete clinical screening forms and consents. The technician conducts clinical history interviews and screens XRAY, Mammography, and Bone Density patients for technologist review. The role also coordinates with referring provider offices to obtain or clarify orders and works with scheduling staff when exam or preparation details change. The technician requests, receives, imports, and validates prior reports and images, ensuring timely clinical review before examinations. Other duties include preparing rooms and supplies, assisting patients with changing and movement, and supporting technologists and radiologists. The position works Monday through Friday, 8:30 a.m. to 5:30 p.m., in an environmentally controlled outpatient clinical setting. The stated pay range is $17.80–$21.45.
Requirements
- At least one year of administrative experience in a healthcare environment; radiology experience is preferred.
- High school diploma or equivalent (GED).
- Active CPR certification.
- Detail-oriented, self-motivated, able to solve problems, and a team player.
- Ability to navigate multiple computer screens and browsers quickly and accurately.
- Ability to work effectively in a very fast-paced team environment.
- Ability to consistently exceed company and customer expectations.
- Strong communication skills and a professional demeanor.
Nice To Haves
- Continuing education is preferred.
- Radiology experience is preferred.
- Phlebotomy and/or Medical Assistant training is desired.
Responsibilities
- Perform detailed clinical screening of XRAY, Mammography, and Bone Density patients for technologist review and report contraindicated responses that could affect patient safety.
- Assist patients with securing valuables and changing into appropriate attire for examinations.
- Prepare rooms and non-sterile trays as needed to assist technologists and radiologists.
- Follow safety procedures in all security zones of the center.
- Support technologists in preparing patients for exams, helping patients on and off the imaging table, and escorting them to the lobby or another suitable waiting area.
- Receive, obtain, import, and validate prior outside studies through the Priors Management Grid.
- Prepare images and paperwork for interpretation and send images through the PACS system to the appropriate location as needed.
- Contact referring provider offices to obtain updated orders or clarify orders.
- Collaborate with the Patient Scheduling Coordinator when an exam or preparation changes for a scheduled patient.
- Assist patients with incomplete clinical prescreening forms or consents and conduct clinical history interviews for technologist review.
- Notify patients when preparation or exam details change before the scheduled exam date.
- Request and validate patients’ prior reports and images and ensure clinical review is completed in a timely manner before exams.
- Stock changing rooms and technical supplies.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Company-matched 401(k) plan
- Employee Stock Ownership Plan
- Paid time off
- Paid holidays
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
