Patient Care Tech - MCU - CNRVMC

Carilion Clinic•Christiansburg, VA

1d•Onsite

About The Position

The Patient Care Tech provides basic clinical services to patients and clerical support to the unit health-care team. The role supports patient flow, unit operations, patient and visitor needs, and clinical staff through a combination of administrative, logistical, and patient-care tasks. The position is based at Carilion New River Valley Medical Center in Christiansburg, Virginia. Mandatory orientation classes are held in person during daytime hours, Monday through Friday, from 8 a.m. to 5 p.m. for the first two weeks of employment; two classes are online.

Requirements

High school graduate or GED.
No experience required.
Certified Nursing Assistant certification is required for Critical Access Area positions.
AHA BLS-HCP required.
Effective interpersonal, communication, and teamwork skills.
Organized and self-motivated.
Knowledge of office procedures and equipment.

Responsibilities

Welcome and assist patients and visitors with registration; may help with admissions, transfers, and discharges.
Coordinate patient flow into and out of the area using department- or unit-specific software and the Intranet.
Schedule patient therapeutic and diagnostic procedures.
Review medical records for outstanding orders as needed and notify the nurse of stat orders and medication changes.
Clean unit-based equipment and gather supplies needed to operate equipment between patients.
Transport patients, supplies, specimens, and equipment within the facility.
Assist with chart audits as needed.
Perform unit-based patient-care tasks as needed and may participate in the sitter process.
Interact with patients, visitors, physicians, and other health professionals.
Answer calls received through the telephone and patient call system; route calls and take messages.
Provide scheduling coverage support for department or unit staff, including backup coverage.
Operate and maintain general office equipment.
Order department or unit supplies and equipment, and stock and organize supplies.
Serve as a resource for the department or unit software system.
Monitor cleanliness of waiting and break rooms and perform safety and environmental rounds.
Assist with maintaining regulatory compliance in the unit.