Patient Care Tech (PCT) - Step Down

Tenet Healthcare•Detroit, MI
•Onsite

About The Position

The Patient Care Associate (PCA) is a member of the patient care services team and provides technical, multi-skilled direct and indirect patient care activities. The PCA works under the supervision of a registered nurse, who delegates tasks based on patient needs and the PCA’s skills and abilities. The PCA reports deviations from expected patient parameters to the registered nurse. This position supports patient care at DMC Sinai-Grace Hospital. The hospital offers services including heart care, cancer care, gerontology, emergency medicine, obstetrics and gynecology, and cosmetic services.

Requirements

  • High school diploma or GED.
  • Graduation from a school of practical nursing, or completion of a Certified PCA/PCT program, Certified Nurse Assistant program or equivalent training, Medical Assistant program, EMT program, or phlebotomy training program.
  • Good analytical, observational, and problem-solving skills.
  • Mathematical ability to perform basic calculations.
  • Ability to adapt to new technologies used in the work environment.
  • Strong interpersonal and verbal skills and commitment to teamwork; ability to communicate effectively with patients, families, and hospital personnel.
  • Good reading, writing, and comprehension skills.
  • Physical ability to walk and stand regularly (80–90% of work time), lift soiled linens and move equipment, and assist patients with repositioning, transfers, activities of daily living, and locomotion; duties may involve lifting very heavy loads (60+ pounds), bending, pulling, pushing, standing, and walking.
  • Visual acuity and manual dexterity.
  • Ability to perform routine clerical functions, such as answering telephones, taking messages, and retrieving basic computer information.
  • Willingness to contribute meaningfully to the work environment through behavior and attitude.

Nice To Haves

  • Six months of direct patient care experience is preferred.

Responsibilities

  • Collaborate and cooperate with care team members to support consistent, quality care and productive employee relations.
  • Perform basic patient care activities under a registered nurse’s direction; report changes in patients’ medical or emotional condition and assist nursing personnel during emergencies.
  • Assist patients with activities of daily living, including feeding, bathing, toileting, and personal hygiene.
  • Follow departmental policies, procedures, objectives, continuous-improvement initiatives, and safety, environmental, and infection-control standards.
  • Protect patient comfort, privacy, and confidentiality; show interest in patient progress and answer patient and family questions or explain procedures within the scope of training and abilities.
  • Perform general clerical duties as unit needs require, including answering telephones and call lights and greeting patients and visitors.
  • Participate in workshops, educational programs, in-service meetings, and review of current literature to support personal growth and maintain competencies.
  • Perform other assigned tasks.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) retirement savings plan with employer match
  • Paid time off
  • Career development and continuing education opportunities
  • Health savings accounts
  • Healthcare and dependent-care flexible spending accounts
  • Employee Assistance Program
  • Employee discount program
  • Voluntary pet insurance
  • Voluntary legal insurance
  • Voluntary accident and critical illness insurance
  • Voluntary long-term care insurance
  • Voluntary elder and childcare insurance
  • Voluntary auto and home insurance
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