Patient Care Tech - In Center

Dialysis Care Center•Cleveland, TN
•Onsite

About The Position

The In-Center Hemodialysis Patient Care Technician provides safe, compassionate, high-quality direct patient care under the supervision of a Registered Nurse. The role supports Dialysis Care Center, LLC’s mission of clinical excellence, patient safety, operational efficiency, and regulatory compliance, while adhering to company policies, procedures, compliance requirements, and customer service standards. The technician prepares and operates dialysis equipment, monitors patients and treatment systems, performs vascular access care as permitted by state law, documents treatment information, and promptly reports abnormal findings or emergencies to the assigned RN. The role also supports patient and family education, staff training, inventory management, facility procedures, and continuing education. Work may involve floating between facilities, working beyond scheduled hours, and travel to meetings or other locations as needed.

Requirements

  • High school diploma or GED.
  • Current CCHT, Bonent, or state-required certificate if experienced; otherwise obtain the required certificate within 18 months, per CMS regulations.
  • Current CPR card if experienced, or obtain one within three weeks of hire.
  • PC proficiency and ability to use Microsoft Office, including Outlook, Word, and Excel.
  • Good presentation and communication skills.
  • Ability to be productive and resourceful and meet deadlines.
  • Ability to work independently under RN supervision and function collaboratively in a fast-paced team environment.
  • Ability to multitask, work under pressure, and meet deadlines effectively.
  • Excellent written and oral communication skills.
  • Strong data-entry, organizational, and interpersonal skills.
  • High integrity, teamwork, patient-service focus, and flexibility.
  • Pass the Ishihara color blindness test as a condition of employment; the company may consider reasonable accommodations.
  • Ability to meet the physical demands of the position, including regular heavy lifting and moving of patients, assisting with ambulation, frequent prolonged standing and bending, occasional pushing or pulling of equipment with up to 15 pounds of force, frequent lifting and lowering of solutions up to 30 pounds, and occasional lifting of solutions up to 50 pounds as high as five feet.

Nice To Haves

  • One or more years of experience as a certified Patient Care Technician.

Responsibilities

  • Enter prescribed treatments into dialysis machines; set up, dismantle, disinfect, and document machine procedures.
  • Use DCC Labor Logic to support staffing, productivity, scheduling efficiency, overtime management, and patient treatment scheduling while maintaining safe staffing standards.
  • Complete assigned daily opening and closing procedures.
  • Monitor dialysis machines and the RO water system, respond to alarms, and make appropriate adjustments during treatments.
  • Assist with training applicable direct patient care staff on appropriate programs under nurse supervision.
  • Notify the interdisciplinary team promptly of missed or shortened treatments as part of missed-treatment interventions.
  • Take and monitor pre- and post-dialysis vital signs, including blood pressure, temperature, and weight, and document them in the Hemodialysis Treatment Record.
  • Evaluate vascular access before treatment and report unusual findings to the RN immediately.
  • Cannulate vascular access or provide catheter care as allowed by state law.
  • Obtain hemostasis and apply appropriate dressings.
  • Assist with chlorine testing when assigned.
  • Follow facility policies, procedures, and protocols and participate in required staff meetings.
  • Collect patient data; monitor and document vascular access status and patient observations.
  • Collect or obtain blood samples and blood culture specimens and prepare them for shipping.
  • Immediately report abnormal findings, changes in patient status, emergencies, and life-threatening complications to the assigned RN.
  • Maintain compliance with safety and infection-prevention measures.
  • Complete DCC University training modules, maintain annual competency validation, participate in mandatory continuing education, and complete PCT Water Quality Facility Training.
  • Reinforce education for patients and family members about End Stage Renal Disease.
  • Assist with inventory supply management.
  • Work independently under RN supervision and float to other facilities or work past scheduled hours when required.
  • Provide timely, effective customer service and communication to staff, clients, and vendors; respond to and follow up on service issues; and support DCC initiatives.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Hospital indemnity, critical illness, accident insurance, and long-term disability coverage.
  • Voluntary life and AD&D coverage.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Company-paid short-term disability and basic life/AD&D coverage at one times salary.
  • Employee Assistance Program (EAP) and LifeMart discounts.
  • 401(k) with company match.
  • Paid Time Off (PTO) and Extended Sick Leave (ESL).
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