Patient Care Tech - Unit Secretary - West Hospital

Mercy Health • Cincinnati, OH

3d • Onsite

About The Position

Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. This role also involves acting as a liaison between the patient and nurse, providing high-level customer service, and ensuring accurate and timely documentation.

Requirements

• Ability to clearly communicate to other members of the healthcare team
• Ability to understand and follow directions of the healthcare team
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
• Infection prevention and transmission based precautions
• Understanding of clerical duties and office based technology
• Team dynamics
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
• Basic hygiene and activities of daily living care
• Feeding, hydration, and nutrition
• Bowel and bladder elimination
• Ambulation and patient mobility
• Use of clinical technology
• Compassionate, relationship based approach in care activities
• Accountability for completion of assigned tasks
• Escalation of concerns via chain of command
• High School/GED (required)
• Nursing Student with First Clinical Rotation complete OR state testing complete (required)

Nice To Haves

• Recent experience in acute care and/or long term care facility
• BLS Basic Life Support - American Heart Association (preferred)

Responsibilities

• Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties.
• Acts as liaison between patient and nurse to report changes or concerns to nurse.
• Provides high level customer service to all patients, patient's family, visitors and all employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Uses professional, verbal and written communication skills at all times.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED