The Patient Care Technician (PCT) provides specific nursing care under the direction of a Registered Nurse (RN) or Licensed Practical Nurse (LPN). The PCT is required to provide an excellent patient experience consistent with Relationship-Based Care. This includes preparing the hospital room for new admissions, anticipating patient needs, and responding to patient requests in a timely and appropriate manner. The role involves performing patient rounding according to unit-specific guidelines, providing intentional and patient-focused care, and ensuring the environment is orderly and comfortable. The PCT should approach patients and families with compassion, offer emotional support, and demonstrate courtesy, respect, and professionalism. Recognizing and respecting cultural and spiritual differences and demonstrating culturally competent care are also key aspects of this role. The position works in a secure department with access to areas where medications are stored.
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Career Level
Entry Level
Education Level
High school or GED