Patient Care Tech - Float Pool, Days

Piedmont Healthcare•Augusta, GA

About The Position

The Patient Care Tech II assists patients of all ages—from neonates through geriatric patients—with comfort, activities of daily living, designated clinical procedures, transportation, safety needs, and blood collection according to established procedures and protocols. The role communicates observations about patients’ progress, needs, and problems to team members in a timely manner and works as part of a unit-based, multidisciplinary patient care team. The position follows departmental and hospital policies, procedures, and objectives, including performance improvement, patient safety, and infection control. It supports shared-governance nursing principles by staying informed about nursing council activities and contributing to nursing outcomes, goals, and objectives. Accountability is monitored through direct observation, team service outcomes—including satisfaction, quality, and financial results—and performance-improvement activities. The role demonstrates population-specific competencies, including age-specific care, cultural sensitivity, and patient-centered communication.

Requirements

  • High school diploma or GED.
  • One year of experience dealing with the public and demonstrating excellent customer service skills.
  • One year of full-time experience performing phlebotomy functions at the Phlebotomy I or II level, or phlebotomy competence or certification. Experience in allied health professions requiring phlebotomy skills—such as LPHI or II, paramedic, EMT, or certified medical assistant—will also be considered.
  • Basic Life Support (BCLS) certification upon hire.

Nice To Haves

  • Related post-high-school education, such as unit clerk or medical secretary education or related coursework.
  • One year of direct patient care/laboratory experience.
  • Direct patient care experience in a role such as nursing assistant, dietetics representative, physical therapy aide, phlebotomist, or EKG technician.
  • Certified Nursing Assistant (CNA) certification.
  • Phlebotomy Technician Certification (CPT).

Responsibilities

  • Assist patients of all ages with comfort, activities of daily living, designated clinical procedures, transportation, and safety needs.
  • Obtain blood samples according to established procedures and protocols.
  • Communicate observations about patients’ progress, needs, and problems to team members in a timely manner.
  • Follow departmental and hospital policies, procedures, and objectives, including performance improvement, patient safety, and infection control.
  • Work as a member of a unit-based, multidisciplinary patient care team.
  • Stay informed about nursing council activities in support of shared-governance nursing principles and nursing outcomes, goals, and objectives.
  • Demonstrate population-specific competencies, including age-specific care, cultural sensitivity, and patient-centered communication.
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