Patient Care Tech I-III – Float Pool, South Region (PRN)

University of Colorado•Aurora, CO

1d•Onsite

About The Position

Calling all EMTs, CNAs, and Nursing Students! Our busy Clinics are recruiting for Patient Care Techs! We need your training and skills to help our clinic run smoothly and provide our patients with top-notch quality care. The Patient Care Tech I-III (PCT) is responsible for providing patient care under the direction of a physician or another healthcare provider. The PCT works to facilitate clinic workflow, assist patients, and ensure safe, seamless delivery of care for each patient. In this role, the PCT will also be cross-trained to function as a Patient Service Representative (PSR), supporting front-end operations and contributing to a dual-role model that enhances clinic efficiency and patient experience. This position will support medical and surgical specialties across the South Region, including but not limited to Highlands Ranch, Colorado Springs, Castle Rock, and Lakewood. We also offer a robust training program for all new hires during their first one to two (1–2) weeks, which includes comprehensive instruction on both front-end and back-end clinic operations.

Requirements

Completion of Medical Surgical Nursing One AND enrolled in an accredited Nursing Program. (Patient Care Tech I)
Completion of an accredited Certified Nursing Assistant program and must pass both sections of the Certified Nursing Assistant/Nurse Aide competency evaluation examination (i.e., CNA Exam). Current License with the State of Colorado. OR Completion of an accredited Patient Care Technician program and passing the National Center for Competency Testing Exam for Patient Care Technicians (i.e., NCCT). Current License with the State of Colorado. OR Completion of an accredited Emergency Medical Technician program and passing the National Certification Exam (i.e., NREMT). Current License with the State of Colorado. One (1) year of experience in a healthcare-related field. (Patient Care Tech II)
Completion of an accredited Paramedic Certification program and passing the National Certification Exam (i.e., NREMT). Current License with the State of Colorado. One (1) year of experience in a healthcare-related field. (Patient Care Tech III)
A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.
Applicants must meet minimum qualifications at the time of hire.
Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or the American Red Cross healthcare provider-level CPR certification.
Maintains all required licensure and certifications for the position.
Must be able to work in-person.
Must be able to travel to alternate locations as assigned.
Strong organizational and personal skills.
Strong medical terminology knowledge and skills.
Strong knowledge of CPT & ICD-10 procedures.
Strong knowledge of value-based care and risk-based coding procedures.
Strong knowledge of medication and injection procedures.
Ability to safely administer a variety of treatments and medications as directed.
Ability to use various types of equipment for examination and treatment procedures.
Ability to accurately take and record vital signs.
Ability to accurately reconcile patient medications.
Ability to maintain quality control standards.
Ability to identify problems and recommend solutions.
Ability to adhere to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance.

Nice To Haves

Associate’s degree.
One or more (1+) years of experience in a medical office/hospital setting.
Medical office experience in area of specialty.
EPIC and Kronos experience.
Bilingual, Spanish-speaking.
MS Office: Outlook, PowerPoint, Word.

Responsibilities

Accurately rooms patients, obtains & records vital signs, patient history, and reason for seeking care.
Accurately processes and records telephone messages in the patient’s medical record, according to policy.
Assists in preparing prescription refills for providers according to policy.
Provides patient care in a safe, comfortable, and private environment.
Performs clerical duties and tasks to improve provider productivity and clinic workflow as assigned, such as completing patient visit records, maintaining departmental logs, answering telephones, taking messages, checking in patients, and scheduling patient appointments.
Prepares and/or coordinates referrals as directed by the provider.
Cleans exam rooms and other patient care areas between each patient.
Dual role – cross-trained to be a Patient Service Representative.
Acknowledges and welcomes patients and visitors; sets the tone for a positive experience.
Checks patients in and out for appointments, schedules follow-up appointments at the time of discharge.
Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC).
Answers multiple phone lines to fulfill patient needs over the phone.
Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks.
Reviews the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy.
Collects patient copays and balances the drawer daily.