Patient Care Team Lead - TotalVision Eyecare Center - North Haven

Keplr Vision • North Haven, CT

9d • $19 - $23 • Onsite

About The Position

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience.

Requirements

• Excellent customer service skills
• Personal presentation are critical to this role
• Positive, professional, and personable
• Excellent time management skills
• Detail oriented
• Efficient at multi-tasking
• Proficient with computers
• Ability to interact with patients in a professional and friendly manner

Nice To Haves

• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn
• 3+ years of experience

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties
• Mentoring and training others
• Guides team to ensure excellent customer service and employee performance
• Serving as a role model

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed