Patient Care Supervisor - Emergency Department and Observation Unit

Fairview Health Services•Minneapolis, MN

49d•Onsite

About The Position

M Health Fairview University of Minnesota Medical Center is seeking a Patient Care Supervisor to lead the Emergency Department and Outpatient Observation teams. This is a full-time salaried position with a comprehensive benefits package. The role involves assisting the Manager/Director with department operations, including personnel supervision, nursing practice, quality and safety, regulatory compliance, finance, and other operational accountabilities. The position offers the opportunity to work within a leading medical center that partners with the University of Minnesota Medical School and University of Minnesota Physicians, focusing on breakthrough treatments and training future physicians.

Requirements

Bachelor’s degree in Nursing RN. If Master’s degree is in nursing or healthcare, Bachelor’s degree in other area of study will be accepted.
Two years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role.
Knowledge of patient population served in area of responsibility.
Licensed Registered Nurse. Ability to obtain Minnesota nursing license at time of hire.
BLS certification

Nice To Haves

Master’s degree in nursing, health care administration, business administration or related field.
ANCC or AONL Certification

Responsibilities

Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization.
Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.
Prioritizes assignments to assure timely, productive, and efficient use of resources.
Assists NM to manage equipment inventory and supply management within operational budget.
Collaborates with Nursing, Provider leadership and other stakeholders to implement and evaluate standards of practice.
Collects and analyzes quality data and utilizes process improvement methodology to insure deliver of safe and quality patient care.
Assists with department change and acts a change agent in of system change, procedure change and process changes.
Demonstrates skills/abilities in provision of patient care
Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.
Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives.
Assists Manager/Director with human resources management to achieve quality service and positive employee relations.
Ensures compliance with organizational policies and procedures.
Advocates for patient, family and staff needs.
Drives improvement activities that promote patient centered care and positive customer experience.
Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency.
Promotes a culture of high employee engagement, professional development, nursing education and research.