Patient Care Supervisor (Mental Health and Neurology)

University of MN Physicians•Saint Louis, MN

7d•Onsite

About The Position

The SLP Clinic supports 5 unique neurology and mental health subspecialty programs. All programs provide comprehensive care to patients including clinical and non-clinical support. We see patients who are experiencing first time symptoms as well as those with a longstanding diagnosis who may be struggling to find the best treatment. Our team consists of providers, nurses, social workers, PharmD, and other health care professionals that diagnose and treat patients. Our team of experts provide the latest in clinical care along with education and support to patients and caregivers.

Requirements

BLS Certification
High school diploma with some post-secondary education or technical healthcare training
Demonstrated process improvement experience
3-5 years of clinical experience in an ambulatory or inpatient care setting
A minimum of two years of supervisory or leadership experience in a clinical setting
Shown mentor, team-building, and performance leadership skills

Responsibilities

Works alongside clinic staff to provide outstanding customer service and patient care
Provides daily workflow direction to accommodate clinic efficiency and meet site objectives
Partners with clinic leadership in making hiring, performance management, pay, and overall staffing decisions
Leads and/or participates in project/team improvement initiatives
Coordinates training of staff upon hire and provides ongoing development and mentorship
Ensures that staff training aligns with OSHA, Joint Commission and other regulatory bodies/requirements
Assists with the development and implementation of required training, as well as administering of policies, procedures, and standard processes