Patient Care Supervisor

Humane Society Pikes Peak Region • Colorado Springs, CO

14h • Onsite

About The Position

Lead with Compassion. Elevate Animal Care. Make an Impact. Are you a veterinary professional with a passion for leadership and high-quality patient care? Do you thrive in a fast-paced, mission-driven environment where every day makes a difference for animals and the people who care for them? We're looking for a Patient Care Supervisor to lead our veterinary support team, ensuring exceptional care for animals while mentoring staff and strengthening operations across our clinic and shelter.

Requirements

• 2+ years of experience in a veterinary clinic or shelter
• Prior leadership or supervisory experience preferred
• Strong communication, coaching, and conflict resolution skills
• Ability to multitask and problem-solve in a fast-paced setting
• High attention to detail and strong organizational skills

Nice To Haves

• Associate degree in Veterinary Technology
• Registered Veterinary Technician (RVT) license

Responsibilities

• Oversee daily care for medical patients in the shelter and clinic
• Administer treatments and ensure accurate medical records
• Support veterinarians with procedures, treatments, and protocols
• Supervise, coach, and provide ongoing feedback to staff
• Train new hires, volunteers, and interns
• Foster a collaborative, positive, and growth-focused work environment
• Manage schedules, workflow, and staffing efficiency
• Troubleshoot issues and implement process improvements
• Partner with leadership to drive continuous improvement
• Communicate with staff, customers, and the community about animal care
• Provide guidance and triage for medical questions
• Help navigate sensitive topics with professionalism and empathy
• Maintain clean, safe, and organized care environments
• Monitor and enforce safety and compliance standards
• Oversee inventory

Benefits

• Health Insurance
• 401K with employer matching up to 4% of salary
• Dental and vision Plans
• Supplemental Group Life Insurance
• Short and long term disability Insurance
• Paid time off
• Holidays
• Direct Deposit
• Personal Pet Perks
• Wellness Programs
• Paid Sabbatical after 5 years of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree