PATIENT CARE - STEP DOWN NAVIGATOR

UHS•Ocala, FL

22h•Onsite

About The Position

The Step-Down Navigator is responsible for meeting with all eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment. The Step-Down Navigator will be responsible for communicating eligibility to key members of senior leadership & associated departments and will be responsible for routinely collecting and entering data, specific to Outpatient eligibility, into Midas for trending report purposes. He/ She will have a thorough understanding of the Step-Down Playbook, implementing components of the Playbook as needed. A thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning, is preferred.

Requirements

High School graduation or GED required.
Minimum two (2) years’ experience in an inpatient psychiatric/mental health setting.
Current CPR, Physical and Verbal Crisis Intervention Certification. Training may be obtained during new hire orientation.

Nice To Haves

Bachelor’s degree in social work or a clinical related mental health field, preferred.
A thorough understanding of the Inpatient workflow process, as it pertains to case management and discharge planning, is preferred.

Responsibilities

Meeting with eligible patients to discuss the benefits of step-down services as part of their continuum of care treatment.
Communicating eligibility to senior leadership and associated departments.
Collecting and entering data specific to eligibility into Midas for trending report purposes.
Coordinating between departments to ensure a smooth transition for patients.