Patient Care Specialist
About The Position
Tactical Rehab is seeking compassionate, motivated, and service-oriented individuals to join our growing team as a Patient Care Specialist I (PCS1). This entry-level healthcare position offers an excellent opportunity to build a rewarding career while making a meaningful difference in the lives of our patients. As a Patient Care Specialist, you will work directly with patients, assisting with medical equipment fittings, patient education, scheduling, and customer service. If you enjoy helping others, thrive in a team environment, and are committed to providing exceptional care, we encourage you to apply.
Requirements
- High School Diploma or GED
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work closely with patients in a clinical setting
Nice To Haves
- Associate degree
- Healthcare, rehabilitation, fitness, medical office, or retail experience
- Military service, military spouse, or familiarity with military communities
Responsibilities
- Assist patients with fitting and proper use of medical equipment.
- Process patient equipment orders and maintain accurate documentation.
- Schedule appointments and provide outstanding customer service.
- Educate patients on equipment use, care, and maintenance.
- Maintain equipment cleanliness and sanitation standards.
- Support inventory management and office operations.
- Ensure compliance with company policies, safety standards, and healthcare regulations.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Paid Holidays
- Sick Leave
- Professional Development Opportunities
- Employee Recognition Program
- Uniform Stipend ($130)
- Certification Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
