Patient Care Specialist

Centene Corporation

1d • Remote

About The Position

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Remote based position anywhere in the United States, must be available to work Monday - Friday 1:30 p.m. - 10:00 p.m. EST. Saturday rotation once every 6 - 8 weeks. Training is from 9:00 a.m. - 5:30 p.m. for 6 weeks. Targeted start date is 6/22/26 Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT . Position Purpose: Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues. Address member inquiries/request received via telephonic outreach Schedule deliveries for patients, adhering to accreditation and board of pharmacy requirements Maintain up to date knowledge of inter escalation process to adequately communicate urgent patient needs Performs other duties as assigned Complies with all policies and standards

Requirements

• High school diploma or equivalent.
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT.

Responsibilities

• Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues.
• Address member inquiries/request received via telephonic outreach
• Schedule deliveries for patients, adhering to accreditation and board of pharmacy requirements
• Maintain up to date knowledge of inter escalation process to adequately communicate urgent patient needs
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• competitive pay
• health insurance
• 401K
• stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees