Patient Care Specialist

Sentara Health•Williamsburg, VA

1d•Onsite

About The Position

Sentara Internal Medicine Physicians Williamsburg is hiring a Full-Time Patient Care Specialist. This is an on-site position with hours from Monday-Friday, 8:00 AM - 5:00 PM, dayshift. As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. Teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Requirements

HS Diploma (Required)
3 years Customer Service experience (Required)
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Nice To Haves

Associate Level degree or higher in lieu of the required experience will be considered

Responsibilities

Answering phones
Scheduling appointments
Answering patient questions
Performing a variety of complex administrative tasks to support patient care delivery
Providing non-clinical support within a physician's office
Ensuring an excellent patient experience

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.