Patient Care Specialist (Old Town)

TVG-Medulla, LLC • Chicago, IL

15h • $17 - $18 • Onsite

About The Position

As a Patient Care Specialist, you will work directly with patients and alongside our Doctors of Chiropractic in a fast-paced, active clinic environment. We provide a combination of paid virtual and hands-on training to teach you the skills you need to succeed and grow. This is more than a job; it’s an opportunity to inspire wellness, make a difference in your community, and build a meaningful career with room to grow.

Requirements

• Experience in customer service, retail, hospitality, fitness, wellness, clinical assistant, restaurant, home healthcare, or other people-focused environments can translate well to this position.
• Ability to learn, communicate, stay organized, and provide a “Wow” in-person patient experience.
• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail-oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time
• Prefer working with people face-to-face
• Comfortable using computers and learning technology used for scheduling, patient records, and daily clinic operations
• Able to meet the physical requirements of the role, including standing and moving for extended periods and assisting with hands-on patient care activities
• Full-time schedule availability & flexibility strongly preferred – Hours and workdays are based on clinic needs, including varying shifts
• Must be able to commute to the chiropractic clinic location
• Recent graduates from high school, technical/vocational programs, community colleges, and four-year colleges are encouraged to apply, especially those interested in healthcare, kinesiology, exercise science, health sciences, fitness, wellness, or other people-focused careers.

Nice To Haves

• No Healthcare or Patient Experience? That’s Okay.
• Whether you're an entry-level candidate beginning your career, an experienced professional looking for a new opportunity, or already working in healthcare, we welcome a variety of backgrounds and experience levels.

Responsibilities

• Welcome and support patients throughout their visits
• Assist doctors with patient care and clinic flow
• Learn hands-on clinical skills and therapeutic techniques through paid training
• Guide patients through exercises and activities as directed by the doctor
• Schedule appointments, update records, and support daily clinic operations
• Help create a positive, organized, and welcoming patient experience
• Assist clinic doctor(s) with community outreach and patient wellness education

Benefits

• PTO, and holiday pay for select company holidays
• Health, dental, vision, long-term disability, short-term disability, 401K
• Complimentary Chiropractic Care for you and your family
• Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
• Ongoing mentorship and leadership development - we invest in YOU!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED