Patient Care Specialist -Pediatrics

Mayo Clinic•Eau Claire, WI

1d•Onsite

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family. The direct care role includes providing care, collecting and documenting patient care data and communicating information to patients, families, and care team members. In the indirect patient care role, the PCS supports the unit by helping to maintain the environment of care and performing unit-based clerical duties. The PCS demonstrates strong organizational skills and teamwork. A commitment to continuous learning, quality, and excellence are important components of this role. Utilization of multiple computer applications is required. This role will work with patients throughout the life span with multiple conditions.

Requirements

Must be 18 years old.
Ability to read and communicate effectively in English.
Basic computer skills and experience with other technological devices (i.e. cell phone, laptop, etc.).
Ability to work irregular hours (days, evenings, holidays, weekends).
Self-motivated/independent.
Able and willing to work with all populations served.
Working knowledge of computers and software applications required.
Demonstrated ability to react calmly and effectively in emergency situations.
Ability to establish and effective working relationships with patients, employees, and the public.
Must be well organized, detail-oriented, accurate and efficient.

Nice To Haves

High School Graduate or GED equivalency preferred.
PCS, HUC, MA, NS, Ward Clerk experience.
Demonstration of medical terminology.
Current Basic Life Support for Health Care Providers from American Heart Association or American Red Cross (education and testing will be included as part of the orientation and training program if not currently held).

Responsibilities

Providing direct and indirect patient care under the supervision of the Registered Nurse (RN).
Accepting delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family.
Providing care, collecting and documenting patient care data.
Communicating information to patients, families, and care team members.
Supporting the unit by helping to maintain the environment of care.
Performing unit-based clerical duties.
Demonstrating strong organizational skills and teamwork.
Committing to continuous learning, quality, and excellence.
Utilizing multiple computer applications.
Working with patients throughout the life span with multiple conditions.